Originally Posted by Todd
I have never taken a shot at anyone else before but to say that an amp is the worst when it is clearly not leads me to believe that Maxvla has some kind of agenda. I have no problem with people saying they did not like it but to go the distance he did in his description is not right. Does he know that this is how I make a living. It seems to me he goes out of his way to say this in any Pinnacle thread. So, yes I was defending our product and I have no problem lining up a Pinnacle with any other amp and letting people sit down and listening. I know that it is not the worst. I think it the best and I have been an audiophile and respected person in this industry for a long time. I do not need someone putting my product down. You will NEVER find a post of mine that I put someone elses product down.
Search out the Pinnacle threads and you will find that those who own them have been very pleased with their purchase.
I am sorry if I offended anyone other than Maxvla.
I very much understand your predicament - someone is saying they didn't like your product, and in the end that affects sales - which is your means of livelihood. However, as these are open, public forums, members here (assuming they are not outright shills) are given free reign to voice their opinion within reason (outside of premium sponsored threads). If every opinion of an amp was positive, forums would be nothing more than free advertising. Dissenting opinions can sometimes serve to help people make informed buying choices. As I know there are some happy users here (innerspace, rgs, aardvark bagette, off the top of my head) and some show attenders who I'm sure also enjoyed the Pinnacle, I (as still a potential buyer at some point in the future) would be happy to hear their thoughts as well. When a vendor comes in to talk about their own products, it makes sense for them to defend their product in the context of questioning show environments, expositing on source or music choices, or talk about who might prefer their gear. Its when it becomes "then your ears are wrong" that things are just too personal.
It is a very good thing that you wouldn't put someone's products down - as a vendor that seems like something off limits. Putting down people is worse in my book.
"I'm sorry if I offended anyone other than Maxvla" - the deduction from that statement is that you're not sorry if you did offend him. While I know you are well respected and started this hobby for many users here, statements like this are to your detriment.
By the way, I very much disagree with his impressions on multiple products on his meet impression thread and don't think meets are that great for evaluating differences of the magnitude we're dealing with here. Then again, my priorities (as are most users here) are different from Maxvla's. His opinion is just one data point. One negative data point won't kill a product or skew the numbers as it will eventually be counterbalanced by a positive data point. However, posts by vendors that are in anything other than the best taste can skew the whole thing, as people will make assumptions and just stay away from the product.
Edit - Todd apologized to Max while I was typing this. Readers can feel free to disregard my comments. I'd also like to add that everyone I know of who's dealt with Todd has had nothing but good things to say about him, so I'm inclined to think this is just a fluke, things happen.
Edited by Radio_head - 1/2/13 at 8:43pm