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FiiO E07K ANDES Review and Help Thread - Page 80

post #1186 of 1670
Quote:
Warning: Spoiler! (Click to show)
Originally Posted by Flipboy02 View Post
 

Hello everyone, I someone can really help me.

 

I have been a very happy Andes E07K user for almost a whole year, until last Thanksgiving. I accidentally dropped my Fiio from my dining table to the carpeted floor. At first I thought is was fine. Since I was getting ready for the big dinner, I didn't test it right away. Anyways, a few days later, after all my out-of-town family guest had left, I finally had a chance to use it. To my horror, it would not play music. When connected to my Macbook Pro (MBP), all I could hear was a slow pulsing sound with some floor noise then a beep, then a 3-sec silence, then it would start all over again. So in my panic, I quickly turned it off. 

 

So now I tried to figure out when it made that noise. First I connected my headphones 1st without a source: No noise.

 

Then I turned it off, connected it to my MBP. A few seconds after I turned on the power button, that evil sequence of noise started up again. So I quickly turned it off, and unplugged it from my MBP. So then I tried connecting my iPhone 5s to the Andes unit via the 3mm port at the bottom of the Andes. Once I turned it on, that horrible noise came on again. So I quickly turned it off. I thought maybe the 3.5mm port I was using was bad, so I used the 2nd port. Same thing, noise happened. So I turned it off. 

 

But now, when I try to turn it on, the Andes would quickly turn on then turn off. So I thought it might be low on power. so I charged it up using a generic 5v 500mA USB wall plug. And that seemed to work fine as the charge light would turn on. 

 

 Now I try to turn it on, and it doesn't even power up, no led lights come on, nor any sort of sound or beep. When I connect it to the cable to the wall plug, even the charge led won't light up. 

 

Any one have any idea what's going on? 

 

I e-mailed Fiio several times during the last week of Dec and a few times last month, in Jan. But I have not received any responses! This is so frustrating.  I've been trying to get some sort of tech support from them, and even requested for any contacts as to where i might be able to send this unit in for repair. Still no answer. Is there a better way of contacting Fiio? 

 

Any help would be greatly appreciated.

 

-Flipboy02

 

 

Here's a response I got from JamesFiiO a few days ago.

Quote:
 btw, we are in CNY holidays and it may take them couples days to reply all the email during the long holidays
post #1187 of 1670
Try this:

Flip the "Hold" button up and you will see a orange line. Flip it again to unlock the "hold" button. Turn it on again.

Make sure you connect to the Andes's Aux in when you are connecting it from your iPhone 5S and headphones to the top of the two jacks... This has happen to me before and I freak out until I found out I was in the wrong jack xD

Good luck!
Billson smily_headphones1.gif
post #1188 of 1670
Thread Starter 
Quote:
Originally Posted by Flipboy02 View Post
 

Hello everyone, I someone can really help me.

 

I have been a very happy Andes E07K user for almost a whole year, until last Thanksgiving. I accidentally dropped my Fiio from my dining table to the carpeted floor. At first I thought is was fine. Since I was getting ready for the big dinner, I didn't test it right away. Anyways, a few days later, after all my out-of-town family guest had left, I finally had a chance to use it. To my horror, it would not play music. When connected to my Macbook Pro (MBP), all I could hear was a slow pulsing sound with some floor noise then a beep, then a 3-sec silence, then it would start all over again. So in my panic, I quickly turned it off. 

 

So now I tried to figure out when it made that noise. First I connected my headphones 1st without a source: No noise.

 

Then I turned it off, connected it to my MBP. A few seconds after I turned on the power button, that evil sequence of noise started up again. So I quickly turned it off, and unplugged it from my MBP. So then I tried connecting my iPhone 5s to the Andes unit via the 3mm port at the bottom of the Andes. Once I turned it on, that horrible noise came on again. So I quickly turned it off. I thought maybe the 3.5mm port I was using was bad, so I used the 2nd port. Same thing, noise happened. So I turned it off. 

 

But now, when I try to turn it on, the Andes would quickly turn on then turn off. So I thought it might be low on power. so I charged it up using a generic 5v 500mA USB wall plug. And that seemed to work fine as the charge light would turn on. 

 

 Now I try to turn it on, and it doesn't even power up, no led lights come on, nor any sort of sound or beep. When I connect it to the cable to the wall plug, even the charge led won't light up. 

 

Any one have any idea what's going on? 

 

I e-mailed Fiio several times during the last week of Dec and a few times last month, in Jan. But I have not received any responses! This is so frustrating.  I've been trying to get some sort of tech support from them, and even requested for any contacts as to where i might be able to send this unit in for repair. Still no answer. Is there a better way of contacting Fiio? 

 

Any help would be greatly appreciated.

 

-Flipboy02

There are many things that could be wrong with it

 

Did you try the hard reset on the ANDES?

 

Maybe the drop busted a cap, or tore a wire from the battery etc etc. Who knows

 

FiiO is on CNY vacation until Feb 6th (which was yesterday). They are still going through the schiit tons of emails they received.

post #1189 of 1670

Thanks for the reply, Mr Panda Man,

 

Yes I did a reset, and even tried to power up with the Andes connected to the wall charger then even tried with it connected to my MBP. Still nothing. I'm really down about this. I was using the Sony XBA-3iP IEMs and then tried using small portable computer speakers (cheap from $5 and Below store) and the Apple stock iPhone 5 headphones. and nothing works. 

 

Is there an authorized repair center in the USA? Thanks again for all your help.

 

-Flipboy02

post #1190 of 1670
Thread Starter 
Quote:
Originally Posted by Flipboy02 View Post

Thanks for the reply, Mr Panda Man,

Yes I did a reset, and even tried to power up with the Andes connected to the wall charger then even tried with it connected to my MBP. Still nothing. I'm really down about this. I was using the Sony XBA-3iP IEMs and then tried using small portable computer speakers (cheap from $5 and Below store) and the Apple stock iPhone 5 headphones. and nothing works. 

Is there an authorized repair center in the USA? Thanks again for all your help.

-Flipboy02
It sounds dead.

You will need to wait for Fiio reponse. The only repair center is in China as far as i know
post #1191 of 1670

When will they be back from CNY? As you can tell, I'm going through withdrawal symtoms. Thanks again. 

post #1192 of 1670
Thread Starter 
Quote:
Originally Posted by Flipboy02 View Post
 

When will they be back from CNY? As you can tell, I'm going through withdrawal symtoms. Thanks again. 

They were back 1-2 days ago. They are working through all their support emails etc etc

post #1193 of 1670

Okay, Thanks. I'll still try to get in contact with them this week...hopefully.

post #1194 of 1670
Do you think it can drive my ue6000?
post #1195 of 1670
Quote:
Originally Posted by rapstarlo View Post

Do you think it can drive my ue6000?

May add too much warm eh? But that is base on your preference. I like how it sound straight out of my iPhone smily_headphones1.gif
post #1196 of 1670

Maybe someone already posted this, but I would like to report that the 07k works with Microsoft Surface smoothly by just plugging into the standard USB port.

 

On the question side: Does "gain +6dB" increases output power (mW) and what would it be at 67ohms?

post #1197 of 1670
Thread Starter 
Quote:
Originally Posted by Discoveryellow View Post
 

Maybe someone already posted this, but I would like to report that the 07k works with Microsoft Surface smoothly by just plugging into the standard USB port.

 

On the question side: Does "gain +6dB" increases output power (mW) and what would it be at 67ohms?

Yes it does! And thanks for confirming

 

There are no official measurements at 67 ohms. The closest would be 220mW @ 32 ohms

post #1198 of 1670
Quote:
Originally Posted by bowei006 View Post

 

There are no official measurements at 67 ohms. The closest would be 220mW @ 32 ohms

 

Does GaIn affect the output power?

post #1199 of 1670
Thread Starter 
Quote:
Originally Posted by Discoveryellow View Post
 

 

Does GaIn affect the output power?

Yes it does. That is basically what 'gain' is.

http://www.audioholics.com/audio-amplifier/amplifier-voltage-gain

post #1200 of 1670
Quote:
Originally Posted by bowei006 View Post
 

Yes it does. That is basically what 'gain' is.

http://www.audioholics.com/audio-amplifier/amplifier-voltage-gain


So back to the original question what are we looking at with +6dB gain in mW at 32 ohms?

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