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Just got U.E TripleFi 10's need help!

post #1 of 11
Thread Starter 

Hello I just got a pair of TripleFi 10's and I have a question if it is normal for High-end monitors to have one Monitor louder than for example my TripleFi 10's Left appears to be louder than the right if I remove the right from ear, then remove the left and put the right in! is this normal I really hope this is...I don't really don't want to have to ship them back they sound so damn good. If I remove the left from my ear the right sounds some what distance, please help me this is my first pair of expensive monitors.

post #2 of 11
They should be normal on both sides. (even volume)

Have you tried reconnecting the cable? Worst case scenario is one of the three BA's is not working on one side.
post #3 of 11
Thread Starter 

Pluging the audio cable back in and out yes..I have. I just don't understand. 

post #4 of 11
Thread Starter 

To be honest there is a big difference in levels! what should I do..

post #5 of 11
Quote:
Originally Posted by Chrome2012 View Post

Pluging the audio cable back in and out yes..I have. I just don't understand. 

Make sure it is not the song or source try a different song and source just to rule out other issues.

post #6 of 11
Take a few deep breaths. smile.gif


Depending where you bought them, contact them immediately explain your situation and arrange a replacement or refund. I know it sucks now, you feel really bad, but the quicker you get them send back, less time you will need to wait for a replacement. It will be all good in the end, you will be much happier you took action straight away.

Triple-fi 10 have three drivers in each ear, anyone of those or the connection terminal could be faulty on that side, this is not something you can just fix yourself.

Sorry to hear, don't worry if you can replace them you will be enjoying that excellent sound how it's suppose to be.

I don't recommend listening to them any longer, put them back in the box, pretend they never arrived.

Much easier on yourself and any head games your mind plays.
post #7 of 11
Thread Starter 

Should I contact Logitech or Amazon? and yes it on every song :( I'm pretty upset.

post #8 of 11
Thread Starter 
Quote:
Originally Posted by Chrome2012 View Post

Should I contact Logitech or Amazon? and yes its on every song :( I'm pretty upset.

It sounded good, and the package was amazing I JUST HOPE it won't happen once more

post #9 of 11
Quote:
Originally Posted by Chrome2012 View Post

It sounded good, and the package was amazing I JUST HOPE it won't happen once more

If you bought through Amazon contact them.
post #10 of 11
Thread Starter 
So I have good news amazon is currently out of stock so I contacted logic they said "we currently no longer produce the triple.fi 10 so we will let you ship them to us for free and we will give you a pair of Logitech UE 900's for free" I spent $174 on the triple.fi 10's and got a pair of $400 UE900's
post #11 of 11
Quote:
Originally Posted by Chrome2012 View Post

So I have good news amazon is currently out of stock so I contacted logic they said "we currently no longer produce the triple.fi 10 so we will let you ship them to us for free and we will give you a pair of Logitech UE 900's for free" I spent $174 on the triple.fi 10's and got a pair of $400 UE900's

 

They have different sound though, there is a chance that you won't like UE900 if you like TF10

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