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HE-400 Refund

post #1 of 4
Thread Starter 

Hi,

 

I recently bought the HE-400 from head-direct, and due to some comfort issues + me wanting to upgrade, I want to get return the HE-400.

 

I have some questions about the process, so I contacted customer support through the website but got no reply yet so I figured I would ask you guys here.

 

1. How will I return the headphones?

 

2. Is it a full refund?

 

3. What do I need to include with the return package?

 

Thanks

post #2 of 4

They have a 30 day return policy if I'm not mistaken.

post #3 of 4
Quote:
Originally Posted by DairyProduce View Post

 I want to get return the HE-400.

Hi, please email to head.direct.customerservice@gmail.com. Customer service there will send you the procedure for refund.

According to the warranty policy, Head Direct provides a 30 days refund, shipping cost is unrefundable.

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post #4 of 4
Thread Starter 

Thanks!

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