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Frogbeats Custom-IEM Appreciation Thread - Page 12

post #166 of 868
Quote:
Originally Posted by EveTan View Post


For me, it's not so much of worry than of anxiety. The WANT of having them now. Immediate gratification.

Lol do something to take your mind of it. Hang with your mates, study, or play some videos games.

 

Not relevant to CIEMs at all, but Crysis 3 is coming out soon. I'm pretty excited about that as well :P

post #167 of 868

LOL - learn about the Law of Attraction and you'll soon realise that the more you feel anxiety about the perceived lack of something, the more you're unintentionally reinforcing the manifestational lack of it!  etysmile.gif


Edited by Mython - 2/12/13 at 7:22pm
post #168 of 868
Tying back to the C4, i would definitely recommend rush order for those who don't have any gear tp enjoy in the mean time. I literally sold all my head fi stuff to fund them :P
post #169 of 868

Waiting to hear about my C4s as well, been about a week since they received my impressions (rush order)

post #170 of 868
Quote:
Originally Posted by EveTan View Post

Tying back to the C4, i would definitely recommend rush order for those who don't have any gear tp enjoy in the mean time. I literally sold all my head fi stuff to fund them :P

Haha me too! I pretty much have nothing atm. Well at least until my headphones arrive :P

post #171 of 868
Quote:
Originally Posted by EveTan View Post


Got an email from David...looks like it'll be my 7-8th week waiting


Holy crap, that's just ridiculous. Shouldn't they be a bit faster with these on order assignments, since they are a ciem company?

 

Not acceptable at all. What's his excuse?

post #172 of 868
Quote:
Originally Posted by Marleybob217 View Post


Holy crap, that's just ridiculous. Shouldn't they be a bit faster with these on order assignments, since they are a ciem company?

 

Not acceptable at all. What's his excuse?

 

Agree.

 

I ought to be wiser at this and not jump at it at the sight of discount and trusting on 1-2 good reviews on it. Frogbeats is as good as an unknown out there and their ability to make CIEM well is questionable. I mean, who would charge an additional of 60GBP for clear shell option and require more than 2 months (possibly 3-4 months or more) to make a CIEM?

 

Having many orders is not an excuse since we don't seem to see buyers receiving their C4 at all.

 

I am regretting not getting the UERM already.

 

Just something for potential buyer to take note of.

post #173 of 868
Quote:
Originally Posted by uelover View Post

 

Agree.

 

I ought to be wiser at this and not jump at it at the sight of discount and trusting on 1-2 good reviews on it. Frogbeats is as good as an unknown out there and their ability to make CIEM well is questionable. I mean, who would charge an additional of 60GBP for clear shell option and require more than 2 months (possibly 3-4 months or more) to make a CIEM?

 

Having many orders is not an excuse since we don't seem to see buyers receiving their C4 at all.

 

I am regretting not getting the UERM already.

 

Just something for potential buyer to take note of.

 

I'm a bit new here, what is the UERM?

 

Yeah seriously, this kind of time is ridiculous, it's like they have to invent the piece with every new order.

But if you just took the original shell (is there even one?) would the building process gone faster?

post #174 of 868

Oh, for goodness' sake.

 

We see this happen almost every time a new CIEM vendor appears. People jump at the special opening offers and then bitch, bitch, bitch, and bitch some more, when it takes up to 3 months for them to appear.

 

With very few exceptions (NOTE: I didn't say no exceptions), it is not uncommon for a new vendor to struggle to meet the demand of multiple special offer orders.

 

I myself experienced exactly this situation with Unique Melody, when they did their global special offer. I didn't bitch and whinge after just a few weeks (although their UK distributor created additional, unnecessary angst for many of us in Europe, but that was a side-issue).

 

When I ordered from SpiralEar, it took close to 3 months (although, to his credit, Grzegorz was up-front, from the outset, that it would take this long).

 

My point is that if you are placing a standard order for an acrylic CIEM, from a well-established CIEM vendor, then things should run a little quicker (especially from one of the big firms like UE or Westone), but if ordering at reduced special offer price, amongst a crowd of fellow buyers, all clamouring to get in on the cheap prices, and at the beginning stages of the CIEM vendor's foray into the business, then one should be mature about it and expect it may take up to 3 months. We all wish it wasn't that way, but it's just the way these things tend to go, in this particular era, with small start-ups snowed-under with orders.

 

If you're not mature enough to acknowledge this status quo, then I suggest you order at full retail price from an established vendor.

 

And I'm not just saying this to defend Frogbeats. I'd say it for any new vendor struggling to fulfill numerous special-offer orders, before they have become fully-established.

 

People just don't stop to appreciate that although a pair of CIEMs may, theoretically, take a day or two to make, when a firm is just starting out, they may only have 1 or 2 members of staff. If you multiply the time per CIEM by the number of promotional-price CIEMs ordered, the waiting times RAPIDLY extend, through no fault of the vendor. Before you complain, actually sit down and do the maths. Seriously, make some attempt to work it out. How many orders do you think a new vendor may receive, at promotional-pricing? 100? 200? Well, if there are, say, 2 members of staff making the CIEMs, and they can, maybe, churn out 2 pairs per day, then, even conservatively, if they are to produce a high-quality product (which means taking great care with manufacture and checking (QC) each CIEM at multiple stages of the process), then how rapidly does the time for so many CIEM orders add up? Just look at how many seperate, highly-skilled, stages each CIEM must go through during their manufacture:

 

 

(more videos about the process here: http://www.head-fi.org/t/578855/things-to-consider-before-getting-your-custom-iem-impressions-done-the-perfect-fit#post_7871678 )

 

NOTE: in the above video, a couple of years old, UE are quoted as having FIFTEEN technicians.

 

 

If there is an area where these CIEM start-ups could reasonably improve their customer service, it would be in the area of communication and more effectively managing customer expectations (which Grzegorz, for example, is notably good with, in my experience). But even then, if you're starting a new CIEM firm, you don't want to dissuade potential customers from buying, if you tell them there may be a 3 month wait, and you may not, at the beginning of the business venture, be able to employ someone to continually communicate with customers. So I can understand the dilemma... It's stressful for both customers and vendors. David is probably working 12 hours days, 7 days a week, at the moment, just to clear some of the backlog of orders; that doesn't leave a whole lot of time to fire up his computer and reply to 50-100 impatient customers. I appreciate that it'd be nice if he had the time, and I do acknowledge that customers have a right to expect a little communication, but I'm just saying I understand the demands on his time. As I said, it's stressful for both customers and the vendor, with both sides wishing the situation was more favourable. Both sides have my sympathy (and empathy - I've been there myself, more than once).

 

All I'm sayin' is have a little empathy by realising just how much work is involved with manufacturing each CIEM, have a little faith that David is doing his level best to satisfy customers and succeed in his new business venture, and recognise that bitching and moaning isn't going to improve the situation for anyone - not on either side.

 

Peace.  beerchug.gif

 

 

.


Edited by Mython - 2/17/13 at 6:59am
post #175 of 868
Quote:
Originally Posted by Marleybob217 View Post

 

I'm a bit new here, what is the UERM?

 

 

Ultimate Ears Reference Monitor

post #176 of 868
Quote:
Originally Posted by Mython View Post

If you're not mature enough to acknowledge this status quo, then I suggest you order at full retail price from an established vendor.

 

Strong words indeed.

 

Like I have said, this is something for potential buyers to take note and learn from my mistakes. If one is not willing to wait (for the undisclosed and unmentioned waiting time of more than 2 months), don't order it now or simply choose something else.


Edited by uelover - 2/17/13 at 6:44am
post #177 of 868
Quote:
Originally Posted by uelover View Post

 

Strong words indeed.

 

Like I have said, this is something for potential buyers to take note and learn from my mistakes. If one is not willing to wait (for the undisclosed and unmentioned waiting time of more than 2 months), don't order it now or simply choose something else.

 

Yes, you're right, those were strong words, and I realised they were strong when I posted them. Text-based communication can sometimes be ambiguous in the way it is intended, since there is no tone of voice or body language with which to form a better interpretation as to how the typist really meant the words they typed. My words were not strong because I'm shouting, or because I'm arrogant, or because I'm disrespectful, or because I don't sympathise with buyers experiencing long wait times. They're strong because I think sometimes we each need a good shake to bring us to our senses.

 

I actually genuinely care about the best interests of fellow Head-fiers, and about the best interests of vendors (provided those vendors are genuine and sincere in their business intentions).

 

I have no reason to suspect that David (frogbeats) is anything less than sincere in his business dealings, and because I understand how time can slip away, exponentially, from a new start-up vendor, in the manner I described, I feel it is unfair to cast aspersions at him when he is very likely working 80-90 hours a week just to clear some of the backlog of orders. I have been in exactly this situation when I used to work as a high-class cabinetmaker for a prestigious international firm in London.

 

A little more patience, faith in the integrity of the vendor, and less negativity would be, well, a more positive approach to a situation which, as I described earlier, is stressful for both the customer and the vendor.

post #178 of 868
Quote:
Originally Posted by Mython View Post

 

Ultimate Ears Reference Monitor


Oh right, but aren't those about twice as expensive as the c3s?

post #179 of 868
Quote:
Originally Posted by Marleybob217 View Post


Oh right, but aren't those about twice as expensive as the c3s?

 

 

 

Yes!

post #180 of 868
Quote:
Originally Posted by Mython View Post

 

 

 

Yes!


Then i'd say it's worth the wait. But still I refuse to believe they can only dish out two pieces of ciems per day.

Manufacturers usually have a guy for every step in the process of creating a piece. As you can also see in the UERM production vid.

Does frogbeats really have only two engineers? If so they really need to hire new people.

 

I'm all for giving new companies a chance, and forgiving some errors. But I also know that some companies could be much more efficient. Sometimes it even seems as if they are just trolling the clients. Not saying this is the case with frogbeats, but there being completely passive and forgiving is never good.

Three months (a freaking season!) for a single piece ? This is in no way acceptable.

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