Originally Posted by vc1187
The re-shelling fee? I'm a little confused... JH and Westone aren't hosts of audiologists right? How would they waive that fee?
If i'm going to pay that much for some of the best universals, I'd rather go the CIEM route.
Ok from the top.
First off customs do take a bit of time and legwork.
Step one is to book an audiologist appointment in your area. Prices will vary so it's best to phone around. For example, I paid £30 (in uk but good example) whilst someone else was quoted £100 (which he obviously turned down, and got done for £40).
If you go with the likes of JH (http://www.jhaudio.com/collection/preferred-audiologists) and Westone (http://www.westone.com/music/index.php/about-us/find-a-dealer.html/faqs.html) they have approved audiologists. I believe (this is the bit you may want to check out/verify) that if you go through one of these then the cost of the ear moulds are absorbed into the final price (waiving the fee as it were, again double check this is right!). You then send your impressions to the company doing your order.
Once you've paid you will then have to wait a specified before hand waiting period. This can and does vary due to how busy they are. Most companies do offer a "rush" build option, but at a price. After the waiting period is up your ciems are delivered to you. You "may" need to send them back if the fit isn't exact, and most people seem to need at least one refit.
The other option is reshelling, which has become quite popular due to the price.
You get your ear impressions done (there is no fee waiving in this instance), and along with your balanced armature (very few companies do dynamic)iem send them in to the company doing your build. After a couple of weeks you get your ciem back.
Hope that helps, apologies if a little obvious at times.
Edited by davidcotton - 11/16/12 at 10:06am