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Is Schiit Customer Service Schiit? - Page 2

post #16 of 24
10/12/12 at 6:26pm
Quote:
Originally Posted by wolfetan44 View Post

I feel like a lot of people/companies dont ship to the UK and now this guys getting pissed about it and it bashing the company when Schiit is a really nice company and have great CS.

Can we all put the guy on an ignore list? biggrin.gif

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post #17 of 24
10/12/12 at 6:28pm

Correct. Schitt is not the only company with this kind of policy. 

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post #18 of 24
10/12/12 at 6:34pm
Quote:
Originally Posted by paradoxper View Post

Quote:
Originally Posted by K_19 View Post

 

Likely this. It's just how business is. Nothing personal I'm sure on Jason's end. I know the pain of how ridiculous prices of some US products outside US can be. Trust me, we Canadians suffer plenty from that with Grado, etc.

 

There's always the used market you can look to. I'm sure there will be some UK owners or European owners that will eventually put the Lyr up for sale for a decent price.

Wait. didn't olo1n buy his Mjolnir straight from Schiit? If not, disregard.

 

I bought my Schiit direct from the US before they had an official reseller here and had excellent support for the various issues I encountered. The components I have now were purchased from their Australian distributer Addicted to Audio. I paid a slight premium buying locally, but they're good people (like Schiit) and I don't mind the extra expense for domestic support should further issues arise down the track.

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post #19 of 24
10/12/12 at 6:36pm
Quote:
Originally Posted by olor1n View Post

 

I bought my Schiit direct from the US before they had an official reseller here and had excellent support for the various issues I encountered. The components I have now were purchased from their Australian distributer Addicted to Audio. I paid a slight premium buying locally, but they're good people (like Schiit) and I don't mind the extra expense for domestic support should further issues arise down the track.

Ah, so they didn't have an official reseller then. Thanks for clearing that up.

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post #20 of 24
10/13/12 at 10:02am
Thread Starter 

Well I did get a response, in the end. This time from someone called Alex, who sent a helpful response, I'm sure it wasnt too much effort to do that.

 

I was just a bit annoyed at the initial curt/'smart guy' response, and then lack of reply to my response. Any way its sorted now!

 

Still a completely different experience compared to Hifiman who I am dealing with at the moment, who are excellent.


Edited by pb21cyclist - 10/13/12 at 10:06am
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post #21 of 24
10/15/12 at 3:47pm
Quote:
Originally Posted by pb21cyclist View Post

Well I did get a response, in the end. This time from someone called Alex, who sent a helpful response, I'm sure it wasnt too much effort to do that.

 

I was just a bit annoyed at the initial curt/'smart guy' response, and then lack of reply to my response. Any way its sorted now!

 

Still a completely different experience compared to Hifiman who I am dealing with at the moment, who are excellent.

Sorry dude, you are whiny. Period.

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post #22 of 24
10/15/12 at 11:28pm
Wow I can't believe this thread was even started..Jason and them are the Schiit!
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post #23 of 24
10/16/12 at 12:00am
Lol. So much for his patience.
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post #24 of 24
10/16/12 at 12:02am
Oops. Double post. Delete please.
Edited by ikitub - 10/16/12 at 12:04am
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