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post #751 of 757

Hello I heard that the RE-600 was on sale for Black Friday so I became really excited and ordered.

Sadly I ordered the "Songbird" version instead  of the "S" version with the standard 3.5mm plug and canceled the order once I noticed.

 

How long till I see the money returned to my PayPal balance?


Edited by Dat bass - 11/25/14 at 8:21am
post #752 of 757
Thread Starter 
Quote:
Originally Posted by Dat bass View Post
 

Hello I heard that the RE-600 was on sale for Black Friday so I became really excited and ordered.

Sadly I ordered the "Songbird" version instead  of the "S" version with the standard 3.5mm plug and canceled the order once I noticed.

 

How long till I see the money returned to my PayPal balance?

 

Hi,

Please send an email to our customer service team at customerservice@head-direct.com, and include your order detail information.

 

They will help you with the refund process. Thanks!

Reply
post #753 of 757

The funds were returned by the time I came home from work very fast.

 

 

Sadly another problem has appeared, the 600S that I ordered seems to be missing the Comply foam tips that have been said to be included with them. Is this just a packaging mistake or have the tips been discontinued from the 600S?

post #754 of 757
Quote:
Originally Posted by Dat bass View Post
 

The funds were returned by the time I came home from work very fast.

 

 

Sadly another problem has appeared, the 600S that I ordered seems to be missing the Comply foam tips that have been said to be included with them. Is this just a packaging mistake or have the tips been discontinued from the 600S?

I received my 600S today. Two pairs of Comply tips were included with mine, though I must say their inclusion seemed to be an afterthought. They were in the plastic wrapping, not the leather box itself. Are you certain you didn't overlook them in your eagerness to get to the 600's?

post #755 of 757
Thread Starter 

Please PM me your purchasing information and your shipping address. We will send you some comply tips.

Sorry about any inconvenience. 

Reply
post #756 of 757
Quote:
Originally Posted by wilzc View Post
 

AWWWW YEAHHHH!!!!

 

 

Btw, I've got an old production HE-500. I haven't really abused it or used it too much but the paint on my Y-Yoke/Gimbals that are originally black have all but deteriorated. Now it looks a little retarded. What kind of paint do you all recommend me to use for a future repaint job whenever I find the time to do some touch up.

 

Or does head-direct sell replacement metal yoke's for the HE-500. I hear the newer models have a much better paint finish that doesn't just..  chip off with the wind.

I have a similar issue to the second poster. The paint on one of my gimbals seems to be chipping away or there is some sort of corrosion. I'm not sure what it is but it hasn't been a problem until the other day when I found some flakes from the gimbal on my hand and side of my head. 

 

I contacted customer service about acquiring a single gimbal but was informed the whole headband has to be purchased and I'm guessing this is going to be expensive. Would something like this be covered under warranty? I would like to obtain the single gimbal if possible and would rather not have to send in my headphones for repair or pay for a new headband. 

 

I purchased the headphone a few months ago direct. Here are some pictures of the paint chipping

 

 

good gimbal

 

gimbal with paint flaking

 

Thanks

post #757 of 757

any firmware update for the HM650?

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