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Head-Direct / HIFIMAN Customer Service TEAM - Page 23

post #331 of 523
12/12/12 at 10:16pm
Thread Starter 
Quote:
Originally Posted by Alexnova View Post

 

Is it possible to see the manufacturing date of a headphone ?

Also were any additional revisions done to the HE-500 besides the silver cable?

Hi,

1. No. But if anything goes wrong with the headphone, you can contact us at any time.

2. No, except the carrier of HE-500 becomes leather storage box, as you can see from our website.

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post #332 of 523
12/13/12 at 11:33am

Thank you for the response, jerg as well.

 

Eric, just to confirm, and I know this is a pretty dumb question, but if I order on your site you do not sell refurbished items, correct? I don't see a section where it shows "NEW" when you puchase a headphone.

 

I just don't want to order something and I get a refurbished model.

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post #333 of 523
12/13/12 at 5:44pm
Thread Starter 
Quote:
Originally Posted by Alexnova View Post

 

I just don't want to order something and I get a refurbished model.

Hi, please rest assured that we do not sell refurbished items. We would not do things that may ruin our reputation.

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post #334 of 523
12/15/12 at 1:57pm

这个必须要支持，希望HIFIMAN越办越好！

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post #335 of 523
12/16/12 at 6:35pm
Thread Starter 
Quote:
Originally Posted by LiuTim View Post

这个必须要支持，希望HIFIMAN越办越好！

xie xie smily_headphones1.gif

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post #336 of 523
12/17/12 at 9:54am
Quote:
Originally Posted by EricHD View Post

 

 

Can I get a custom made HE-6 with Black Leather on the cups like these?  biggrin.gif  I'll pay the extra..

 

 

700

 

700

 

700

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post #337 of 523
12/17/12 at 5:19pm
Thread Starter 
Quote:
Originally Posted by preproman View Post

 

Can I get a custom made HE-6 with Black Leather on the cups like these?  biggrin.gif  I'll pay the extra..

 

Sorry, we do not provide this now, maybe in the future. Btw, the headphone you posted looks amazing. Thanks for the suggestion.

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post #338 of 523
12/17/12 at 6:02pm
Quote:
Originally Posted by EricHD View Post

Sorry, we do not provide this now, maybe in the future. Btw, the headphone you posted looks amazing. Thanks for the suggestion.

Eric, that's the old HE6 prototype, how do you not recognize that? cool.gif

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post #339 of 523
12/18/12 at 6:43pm
Thread Starter 
Quote:
Originally Posted by jerg View Post

Eric, that's the old HE6 prototype, how do you not recognize that? cool.gif

redface.gifSorry, I was not with HiFiMAN when HE-6 was introduced. 

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post #340 of 523
12/19/12 at 7:41am
Well just got my shipping confirmation. I didn't know these headphones were shipped from HK, I assumed they would be come from New York. Is the expedited shipping I paid for FedEx Home Delivery?
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post #341 of 523
12/19/12 at 4:25pm
Thread Starter 
Quote:
Originally Posted by Alexnova View Post

Is the expedited shipping I paid for FedEx Home Delivery?

Hi, firstly I need to check your order. Would you please send me a PM with your name and the trans ID?

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post #342 of 523
12/19/12 at 7:06pm

is the new software of the 901 going to be in the rest of the players?

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post #343 of 523
12/20/12 at 11:37pm
Thread Starter 
Quote:
Originally Posted by sicaudiophile View Post

is the new software of the 901 going to be in the rest of the players?

Oh, this is really a question I don't know. We even have't released HM-901.

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post #344 of 523
12/21/12 at 7:45am

Well, is it likely to happen bc the new software seems a million times better. or is it more likely you will make new daps with the software instead.

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post #345 of 523
12/21/12 at 8:08pm

Is there something replacing the re262?   My one side sometimes cuts out, is there a repair that exists?

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