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Head-Direct / HIFIMAN Customer Service TEAM - Page 15

post #211 of 742
Quote:
Originally Posted by EricHD View Post

901 can support m4a files.
Can you send some ALAC, Apple's lossless files to me?
We’d like to test it for you.

Great news. We are very excited about this new entry into the high end DAP market. I know of 3 people besides myself who will purchase if the sound is equal to what (comparably priced) is available now and most importantly has a trouble free UI.

 

How shall I send you the m4a files?


Edited by Saraguie - 10/14/12 at 8:47pm
post #212 of 742
Thread Starter 
Quote:
Originally Posted by Saraguie View Post

Great news. We are very excited about this new entry into the high end DAP market. I know of 3 people besides myself who will purchase if the sound is equal to what (comparably priced) is available now and most importantly has a trouble free UI.

 

How shall I send you the m4a files?

Please send them to customerservice@head-direct.com. 

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post #213 of 742

Hi Eric,

 

How's your stock of HE-400 at Head-Direct? Placed an order last thursday and it hasn't shipped yet : )

 

Cheers!

post #214 of 742
Thread Starter 
Quote:
Originally Posted by Kjeldsen View Post

Hi Eric,

 

How's your stock of HE-400 at Head-Direct? Placed an order last thursday and it hasn't shipped yet : )

 

Cheers!

 

Because we don't have enough HE400 in stock at this moment, we are trying our best to catch up. We will ship HE400 headphones as soon as we have them in stock. 


Edited by TeamHiFiMAN - 10/16/12 at 1:01am
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post #215 of 742
Quote:
Originally Posted by EricHD View Post
 

When will the 901 be available for purchase? Where can we get full information regarding features ?

post #216 of 742
Thread Starter 
Quote:
Originally Posted by Saraguie View Post

When will the 901 be available for purchase? Where can we get full information regarding features ?

 

The specific release date of HM-901 is unknown now.

Currently there is no full information regarding its features. HIFIMAN will soon announce more details about it.

Then please stay logged onto http://hifiman.com/Blog/  to see latest news about it.

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post #217 of 742
Quote:
Originally Posted by EricHD View Post

 

He-400’s stores failed to stock enough basic items. Many orders and replacements will be late for shipping. We Head-Direct Team sincerely appreciate every customer’s patience here. Please know that we are doing our level best to update HE-400 inventory. Thank you all for your support and for your confidence in us.

 

Np! Thanks for the info! :)

post #218 of 742

hi!

any idea when to expect reviews in English for the RE-600?

is it possible that the actual product might be released before December?

really curious, as I was considering getting the RE-272 but then I see these. tongue.gif

 

thanks!

post #219 of 742

I think a lot of us cannot wait till RE-600 is released. 

 

PS: My hm-601 battery is somewhat dead, it is out of warranty, how much is the battery repleacement charge? I have the first generation model.


Edited by audionewbi - 10/18/12 at 1:22am
post #220 of 742
Quote:
Originally Posted by munchzilla View Post

hi!

any idea when to expect reviews in English for the RE-600?

is it possible that the actual product might be released before December?

really curious, as I was considering getting the RE-272 but then I see these. tongue.gif

 

thanks!

 

I hope the guys at HiFiMAN send samples to |joker| and ClieOS so they can add them to their multi-reviews (I'm really considering buying the RE-600 eek.gif).

post #221 of 742

I'm quite interested in cosmetically modding the he400 headphones. Is there any way i could get HE-6 outer cups and headband circle thingy with the model number on it? Is there anything with the cups that may sonically improve or lessen the sound quality? I hope I'm not overstepping the bounds of customer service though.

post #222 of 742
Thread Starter 
Quote:
Originally Posted by munchzilla View Post

hi!

any idea when to expect reviews in English for the RE-600?

is it possible that the actual product might be released before December?

really curious, as I was considering getting the RE-272 but then I see these. tongue.gif

 

thanks!

 

The reviews of RE-600 have been planned. We don't know exactly when you will see them, but hopefully very soon. We give reviewers the complete freedom in terms of when they want to publish and what they want to write. :-) I think that you should be able to purchase RE-600 before December. We want to catch the holiday season as well. :-)."
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post #223 of 742
Thread Starter 
Quote:
Originally Posted by audionewbi View Post

I think a lot of us cannot wait till RE-600 is released. 

 

PS: My hm-601 battery is somewhat dead, it is out of warranty, how much is the battery repleacement charge? I have the first generation model.

Yes, the battery can be changed even if the product is out of warranty. Please check your PM for instructions.

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post #224 of 742
Thread Starter 
Quote:
Originally Posted by Gallade475 View Post

I'm quite interested in cosmetically modding the he400 headphones. Is there any way i could get HE-6 outer cups and headband circle thingy with the model number on it? Is there anything with the cups that may sonically improve or lessen the sound quality? I hope I'm not overstepping the bounds of customer service though.

     The outer cup and headband of HE-6 will not make any difference sonically if you install them on HE-400.

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post #225 of 742
Quote:
Originally Posted by Fernito View Post

I hope the guys at HiFiMAN send samples to |joker| and ClieOS so they can add them to their multi-reviews (I'm really considering buying the RE-600 eek.gif ).

I'll be reviewing RE600 and RE400. They haven't sent me the samples yet as they want to send me the retail package instead of just the sample. For what I know, a few others in the forum might also receive review sample as well. But as far as early impression goes, they are already out in a few Chinese forum, and they are comparing it to AKG K3003.... wink.gif
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