I purchased a brand new pair of Ultrasone Pro 900's less than one year ago from ebay. While they sound amazing, I started having an issue with the included 3.5mm headphone cable about one month ago. Sound will only come out of one side of the headphones. I know it is the cable because if I bend it in a certain way the sound works and if I switch the cable to the larger 1/4 inch size the headphones work fine. I contacted the seller to try and have the cable replaced under warranty (no visible damage to the cable - I take care of my things). I was told I needed to contact the manufacturer - Ultrasone - directly. I emailed them about two weeks ago and have yet to hear back from them.
My question for you guys is if you know of an aftermarket or OEM replacement cable that I can purchase to replace my broken one - I could not find anywhere a replacement OEM 3.5mm cable of the same length for my headphones. I DO NOT want to spend a lot of money (less than $50).
OR if any of you have dealt with Ultrasone before if you know of an efficient way to RMA my product. I could not find any way of RMAing the headphones, so I sent a general email for assistance.
Any help is appreciated,
Edited by Remus Lupin - 9/24/12 at 12:57pm