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Burson Conductor - DAC/amp successor to the HA-160D - Page 80

post #1186 of 1836
Quote:
Originally Posted by Kiont View Post

- Normal everyday usage should be enough, or just run your playlist when not using it.
I did notice a difference after using it for a few months.
- Usually, I turn it on 30 minutes to an hour prior to listening.
- Only a few people have received the upgrade, personally I got it because the stock USB is buggy and was never able to work properly. Any increase in quality is a nice bonus.

Hi Kiont,

 

Thanks very much for those tips. Just what I needed as I have been burning in my new Conductor these last few days. Gotta say...it already sounds great to my ears with HD800 and LCD2 with limited burn in. I can't wait to hear how it evolves over time :) 

 

Cheers again!

post #1187 of 1836

 

Hey guys what driver version do you have in advance  bitrate settings in device  with new usb module for Conductor i tried 6.0.1.3 and tried  7.0.11.160 problem is they are  missing the 88.2k  bitrate and 176.4 and do you guys have these bitrate in both 16 bit and 24 bit suppose to .Thanks


Edited by MIKELAP - 10/31/13 at 11:59am
post #1188 of 1836

Now I understand your system is Vista, that why you had the trouble installing  the drivers, the "setup".exe auto installer will work only with Win 7 and 8 the only way to install the drivers on Vistsa was run the installer in compatibility mode for Win XP like you did or auto update from Windows.
The version of Burson drivers (downloaded from his website) for Win7 is 7.0.11.160 and driver date is: 04/03/2013.
I checked also the latest driver for Cmedia right after uninstalling the previous driver I hock-up the usb to the computer and let the windows auto update the drivers.
So the latest version for Win 7 is 7.0.1.3 and driver date is:14/09/2013.
On both version doesn't show 88.2 & 176.4 in 24 bit depth just 16.
I am not a computer specialist but the sort of sample rate shown in "speaker properties" tab is not related directly with the usb output "data streaming" but show the available format of sample rate of computer sound card. You can go to the speaker icon in sound tab and in properties disable the device then back to your player in my case is the foobar2000 select in the output device WASAPI or ASIO and everything is working fine, the DAC will lock to any sample rate including missing 88.2 & 176.4 in 24 bit depth. I think Cmedia drivers modified the codecs, ASIO for Generic usb device is now ASIO for Cmedia usb device and same with WASAPI could bypass default settings.

post #1189 of 1836

Contacted cmedia about my problem installing the cm6631a driver the answer was that there driver is not compatible with VISTA only with WINDOWS7, WINDOWS 8 ,AND WINDOWS XL go figure XL but they dont tell you that when you buy the module .So thats why i could only install in COMPATIBILITY MODE with XL checked . But the problem is the missing 88.2k and 176.4k bitrates not showing up in DEVICES ,no way of knowing if they are there.The saga ends i give up.

post #1190 of 1836
Quote:
Originally Posted by MIKELAP View Post
 

Contacted cmedia about my problem installing the cm6631a driver the answer was that there driver is not compatible with VISTA only with WINDOWS7, WINDOWS 8 ,AND WINDOWS XL go figure XL but they dont tell you that when you buy the module .So thats why i could only install in COMPATIBILITY MODE with XL checked . But the problem is the missing 88.2k and 176.4k bitrates not showing up in DEVICES ,no way of knowing if they are there.The saga ends i give up.

 

Sorry to hear about the troubles, but probably not many use Vista today. Even so I understand you installed it succesfully. And the 2 missing rates ... how much music do you have @88.2k and @176.4k anyway?

post #1191 of 1836
Quote:
Originally Posted by negura View Post
 

 

Sorry to hear about the troubles, but probably not many use Vista today. Even so I understand you installed it succesfully. And the 2 missing rates ... how much music do you have @88.2k and @176.4k anyway?

A couple albums no more its not that, its not getting what was advertized but i find it sounds good anyways .Now problem is the attenuator with the repeating poping  issues what had to happen happened i broke off one side of a resistor when i was holding the damm nut so i could unscrew it .I had my small flat screwdriver against the nut face and it slipped so having a  fine week ill have to replace the attenuator i am not repairing it. I will probably have a KHOZMO 50k 48 step attenuator installed thats what they put in the SIGNATURE CONDUCTOR i was told or do you know of anything similar that is good quality that doesnt go snap crackle and pop lol.


Edited by MIKELAP - 11/1/13 at 11:11am
post #1192 of 1836
Burson's stepped attenuators do get noisy. they seem to demand some periodic maintenance.

As I have the Conductor open for the USB unit, I will try to open up the attenuator and clean it with Caig's Deoxit contact cleaner.

Being the goose that i am, I sprayed the attenuator on the HA-160D with degreaser (WD40). Not bright. ... but it did stay pop/click-free after that (not sure if it came back?).

Having an attenuator with more steps would be welcome... But on low gain with the old Burson PP-100 does give plenty of usable steps.

If be curious how an upgraded attenuator effects the sound too - so keep us posted :-)
post #1193 of 1836
Upgrading ha-160d attenuator with Conductor's attenuator made a pretty audible improvement in sound clarity. Conductor's attenuator is really good.

Enviado desde mi GT-I9300 mediante Tapatalk
post #1194 of 1836
Quote:
Originally Posted by phototristan View Post
 

Sigh. 

 

I received the USB module today and it was in pieces in the mailing envelope:

 

 

 

 

 

 

 

 

Burson just wraps it in foam and tape and it apparently was squeezed in transit. 

 

I really don't know what kind of operation they are running there but who ships out an module like this not in a box?

 

I have to say I'm really not impressed with Burson customer service. Nearly 2 weeks after contacting Burson regarding the above, and I still have not received a replacement. Why they did not expedite me a replacement is beyond me. 

 

I don't think I will ever purchase another Burson product again based on this. 

post #1195 of 1836
I cancelled my order for the USB module, partly because of the negative comments on here, partly because I stumbled upon a good USB interface at a very reasonable price.

I can't fault Burson for their communication via e-mail. Having never bought anything directly from them, I can't say any more than that. Bad practice not replacing your USB module straight away though.
post #1196 of 1836

 

 

 

 

Got mine today, same thing, those two foams with tape tightly wrapped around it, that little (resistor?) on the front is bent from the pressure. Looking at the other picture is clearly visible how the foam is sitting on the card components, and that resistor is a little bent too.

 

They didn't even use a small box to ship it, it was just some kind of cardboard envelope.

 

Well, I didn't see anything broken or falling down, so hopefully everything works.

 

Does Burson even have some kind of sales division? 

 

EDIT: 2 more pics, one of the packaging.


Edited by Kiont - 11/5/13 at 12:34am
post #1197 of 1836
This is just unacceptable
post #1198 of 1836

Wow that is very shoddy packing for a quality company like Burson.

 

I received the Conductor SL9018 as part of the loaner program with the LCD 3's (Amazing headphones by the way) they sent both DAC's to try out, the ESS9018 came installed and the TI PCM1723 was just thrown in the box on top with the RCA & USB Cables, not in an antistatic bag just sitting there on the packing foam which has ZERO antistatic functionality. I was really surprised at the lack of care put into this package, there were absolutely no instructions or documentation, product brochures or whatever with the box just a pair of LCD3's and the Conductor SL. I do realize this is a loaner program to try out the gear but a little info of some sort would have been appropriate I think.

 

I ended up messaging my contact person about the loose board "Some Assembly Required?" I asked and he told me they include both DAC's to try out. He told me they must have forgotten to put the TI DAC module in an antistatic bag, I've worked in electronic repair for years and even the most mundane parts come packaged in antistatic. It must not be a big deal.

 

I should have taken a picture of the DAC loose in the box...

Also I had to contact them about installing this board, I was not worried about my ability to change it, I just wasn't going to take a product apart that did not belong to me.

Anyway they pointed me to a blog entry made by the guys at Headmania on how to change the DAC and the case removal instructions are for a different unit.

 

With all due respect, a sheet of paper with a few pictures and some instructions would not be that much to include as it is a user changeable item. One should not have to chase this information down, most users would have figured it out since it's a really simple install but that is really not the point.

 

I was over at a fellow headphone enthusiasts house that evening for a little "show & tell" when we changed the DAC boards. There was some gluey substance on the edges of the chassis that the cover screws onto and we had to pry the sides of the cover away to get it off.

 

Upon looking inside we were surprised with the quality of the board inside and the back panel. I do realize that no one sees the insides of the unit, but if you are expecting end users to install their own upgrades one should provide a more "finished" interior.

 

The back panel was just roughed up with a coarse sandpaper to take the sharp edges off of it, this might be just nitpicking but that was the first thing my friend pointed out once the cover came off.

The board also has a serious bend in it up where the power transformers are, there is probably something under the board to prevent it from sagging down and shorting against the chassis bottom, but at least cut the standoff to the right height as to not stress the board in the other direction.

 

Then we noticed that a lot of the boards via's (circular trace holes the electronic component's solder onto) are not fully soldered all the way through. This can lead to connections letting go if they are happen to have a poor solder joint on the other side.

 

Don't get me wrong, the sound quality and functionality of the product is top shelf, and most users would never even have the cover off.

 

I was shocked at seeing how they ship out the USB modules, things can get crushed in the mail and even by couriers, but proper packaging is really not a difficult thing to prevent this in the future. I would expect those USB modules to go back to Burson prepaid through FedEx on their account.

 

This has been my first experience with a Burson product and I just thought I would share, is it possible that I am just too picky or do I have too high an expectation?

:beerchug: 

post #1199 of 1836
Quote:

 

I was shocked at seeing how they ship out the USB modules, things can get crushed in the mail and even by couriers, but proper packaging is really not a difficult thing to prevent this in the future. I would expect those USB modules to go back to Burson prepaid through FedEx on their account.

 

This has been my first experience with a Burson product and I just thought I would share, is it possible that I am just too picky or do I have too high an expectation?

:beerchug: 

 

I don't think you're being picky at all.  Using the proper packaging shouldn't be difficult.  I've owned a few Burson products and liked them; but some of the images posted here are not inspiring.  I would think it's just common sense not to send something out like that, especially if you're a business.

post #1200 of 1836

Burson did not expedite me another USB module despite the fact I requested it.

 

I emailed them yesterday inquiring about the replacement since it has been 2 weeks since I informed them about the damaged one I received. 

 

They said they sent the replacement via regular mail because it would have cost them $65 alone to FedEX it to me.

 

Huh? So they would rather save a few bucks than please a customer?

 

Unacceptable. 

 

They have had my money for a month now and I have yet to receive a working item. 

 

This is no way to do business nor to treat a customer, and reflects extremely poorly on Burson. 


Edited by phototristan - 11/5/13 at 9:22am
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