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A-GD Tenor TE8802 Thread (Installation, Successes, Problems, Troubleshooting) - Page 3

post #31 of 57
Quote:
Originally Posted by Misios View Post

crashing so many times with the TE8802 chip atm, either computer CPU goes 100% and I need to force a shutdown, or I bluescreen.

 

Why is the driver actually ASIO? I mean, it says non active when I use spotify and other windows stuff - it doesn't make sense to me.

 

 

When I use foobar I use ASIO, and it's alright. I don't have problems with that.

 

watching youtube videos severely slows down my computer and sometimes it crashes.

 

 

I'm not really sure anymore what causes this, it worked fine for a while when I initially switched to ASIO @ foobar.

 

Quote:
Originally Posted by spamaerie View Post

Some of the blue screens or drop outs of audio can be attributed to whatever cable is coming from the pc, to the back of the unit in question. I have had problems when just accidentally moving the usb cable when the unit is powered on. Causing the audio-gd driver to drain my cpu (amongst other things). Forcing a reset. The cable not being properly plugged in, has also caused this.

 

Check usb Cable please.

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post #32 of 57

yeah I read your comment about the USB cable, I'll try to pay attention if it actually is that happening, although I highly doubt it since it usually happens more frequently when I switch between audio sources etc...

post #33 of 57

sent an e-mail to Kingwa, he responded that the Tenor company won't release new drivers until March 2013 - which is too bad :/ Hopefully those drivers will make the NFB15.1 more friendly with windows directsound

post #34 of 57
Quote:
Originally Posted by Misios View Post

sent an e-mail to Kingwa, he responded that the Tenor company won't release new drivers until March 2013 - which is too bad :/

 

bad news ...

 

could anyone with a tenor 8802 device please test this:

 

http://www.thesycon.de/dpclat/dpclat.exe

 

You don´t have to install this (Windows 8 users shouldn´t try it, because ist doesn´t work accurately atm). Simply start it.

 

Then open your music player and play an audio file.

 

what does dpc latency checker say? how high are your measured values?

post #35 of 57
Thread Starter 
Check the NFB-15.1 thread.


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post #36 of 57
Quote:
Originally Posted by HeatFan12 View Post

Check the NFB-15.1 thread.
Sent from my iPhone using Tapatalk


I´ve checked the thread already. there are only screenshots of wasapi, asio & ks. Could you please post your pic with directsound?

 

thanks

post #37 of 57

I'm testing it, I'll get back to you Jollyjoggler

post #38 of 57

when using Fiio E17 w/ directsound spotify and foobar2000 :

around 100µs - spiked at 200 µs

 

 

when using the NFB 15.1 w/ native asio drivers foobar2000:
frequently went from 100 µs to 1000 µs (edit: shot up to 2440 3000 µs max)

 

when using NFB 15.1 w/ directsound spotify:

1000-1200 µs (2600 µs max - but it keeps rising as I write this lol)

 

when using NFB 15.1 w/ directsound youtube:
around 800-1200ish µs (2655 µs max)

 

 

test interval was at 1000 µs.


Edited by Misios - 11/14/12 at 9:48am
post #39 of 57

misios, thank you very much. may i ask what components your windows machine has? chipset, cpu?

 

imho this values are way too high. this clearly is a bug in firmware/driver of the tenor te8802L.

post #40 of 57

could you also check this with www.resplendence.com/download/LatencyMon.exe

 

this time you have to install the proggie. play an audio file back, clickthe green play button in LatencyMon and collect data. after a minute or so, have a look at the CPU tab. what was the highest cpu hog? i guess it is usbport.sys. btw, this has nothing to do with this one : http://support.microsoft.com/kb/981214/en-us , although the bahviour looks similar. but it is not the MS usb drivers, it is the tenor driver rising the DPCs/ISRs on usbport.sys so high.

 

 

thanks!


Edited by jollyjoggler - 11/14/12 at 11:03am
post #41 of 57

Want me to send you my dxdiag file? I'm not particularly good with computers...

I'll test the second thingie out later, right now I'm writing an outline for an essay.

 

 

and thank you for clarifying that it isn't the microsoft drivers being defect, I've had problems with both versions of the audio-gd drivers (1.0 and 1.1)


Edited by Misios - 11/14/12 at 11:24am
post #42 of 57

ok , pm sent with my email address, so you can send me your dxdiag file.
 

post #43 of 57

this was when playing different songs, I noticed some songs used a lot of µs, while others used much less.

Warning: Spoiler! wall of text (Click to show)

had problems getting the pictures to show with the spoiler function, so i'll just use the copypaste function from the program: _________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for  0:06:02  (h:mm:ss) on all processors in the system.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        RAVEN-PC
OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
CPU:                                                  AuthenticAMD AMD Phenom(tm) II X4 955 Processor
Logical processors:                                   4
Processor groups:                                     1
RAM:                                                  4095 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   3208,0 MHz
Measured CPU speed:                                   4006,0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED KERNEL TIMER LATENCIES
_________________________________________________________________________________________________________
Highest measured kernel timer latency (µs):           814,892390


_________________________________________________________________________________________________________
MEASURED SMIs AND CPU STALLS
_________________________________________________________________________________________________________
Highest measured SMI, IPI or CPU stall (µs)           4,787852


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
Highest DPC routine execution time (µs):              1997,434850
Driver with highest DPC routine execution time:       portcls.sys - Port Class (Class Driver for Port/Miniport Devices), Microsoft Corporation

Highest reported total DPC routine time (%):          7,435857
Driver with highest DPC total execution time:         USBPORT.SYS - USB 1.1 & 2.0 Port-driver, Microsoft Corporation

Total time spent in DPCs (%)                          8,359469

DPC count (execution time <250 µs):                   3108347
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                28849
DPC count (execution time 1000-1999 µs):              397
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Highest ISR routine execution time (µs):              506,185474
Driver with highest ISR routine execution time:       ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total ISR routine time (%):          0,191241
Driver with highest ISR total time:                   USBPORT.SYS - USB 1.1 & 2.0 Port-driver, Microsoft Corporation

Total time spent in ISRs (%)                          0,273206

ISR count (execution time <250 µs):                   966253
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                2
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Process with highest pagefault count:                 none

Total number of hard pagefaults                       9
Hard pagefault count of hardest hit process:          2
Highest hard pagefault resolution time (µs):          11458,319202
Total time spent in hard pagefaults (%):              0,001631
Number of processes hit:                              0


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       48,656088
CPU 0 ISR highest execution time (µs):                17,413965
CPU 0 ISR total execution time (s):                   0,542669
CPU 0 ISR count:                                      362642
CPU 0 DPC highest execution time (µs):                1997,434850
CPU 0 DPC total execution time (s):                   46,914729
CPU 0 DPC count:                                      656124
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       3,441985
CPU 1 ISR highest execution time (µs):                90,922693
CPU 1 ISR total execution time (s):                   0,082846
CPU 1 ISR count:                                      13007
CPU 1 DPC highest execution time (µs):                1297,535224
CPU 1 DPC total execution time (s):                   2,802705
CPU 1 DPC count:                                      46005
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       15,351645
CPU 2 ISR highest execution time (µs):                34,278678
CPU 2 ISR total execution time (s):                   0,409807
CPU 2 ISR count:                                      65482
CPU 2 DPC highest execution time (µs):                1399,277431
CPU 2 DPC total execution time (s):                   14,393417
CPU 2 DPC count:                                      209477
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       61,644187
CPU 3 ISR highest execution time (µs):                506,185474
CPU 3 ISR total execution time (s):                   2,921565
CPU 3 ISR count:                                      525124
CPU 3 DPC highest execution time (µs):                1417,037406
CPU 3 DPC total execution time (s):                   56,960670
CPU 3 DPC count:                                      2225987
_________________________________________________________________________________________________________


Edited by Misios - 11/14/12 at 12:14pm
post #44 of 57

this is what I have assumed


Driver with highest DPC total execution time:         USBPORT.SYS - USB 1.1 & 2.0 Port-driver, Microsoft Corporation
 

could you please open the command line (cmd.exe)

 

run this from within the command prompt

 

cd %SystemRoot%\System32\drivers
dir usbehci.sys usbport.sys winusb.sys

 

copy and paste your output here

 

------------------------------------------------

edit:

received your email. your motherboard chipset is an AMD 770 + SB710, your CPU an AMD Phenom(tm) II X4 955, thank you for the information.


Edited by jollyjoggler - 11/14/12 at 12:56pm
post #45 of 57

Microsoft Windows [Versjon 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Med enerett.

C:\Users\Raven>cd %SystemRoot%\System32\drivers

C:\Windows\System32\drivers>dir usbehci.sys usbport.sys winusb.sys
 Volumet i stasjon C er uten navn.
 Volumserienummeret er 10AC-83A4

 Innhold i C:\Windows\System32\drivers

25.03.2011  04:29            52 736 usbehci.sys

 Innhold i C:\Windows\System32\drivers

25.03.2011  04:29           325 120 usbport.sys

 Innhold i C:\Windows\System32\drivers

20.11.2010  11:43            41 984 winusb.sys
               3 fil(er)          419 840 byte
               0 mappe(r)  431 267 094 528 byte ledig

C:\Windows\System32\drivers>

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Head-Fi.org › Forums › Equipment Forums › Computer Audio › A-GD Tenor TE8802 Thread (Installation, Successes, Problems, Troubleshooting)