I just dislike the fact that their pricing is so deceiving as you have to pay $55 shipping and then ~$40 more. Customs from China to the US can easily be avoided, its not like its the UK. And I don't understand why they insist on freight shipping, when any other method is much cheaper. I also was extremely confused as to why their explanation for the high price of shipping was so that some customers absorb the costs of what other customers would have had as shipping.
This is me penny pinching though, I just believe some of their marketing strategies to be flawed, and obviously I'm in the minority as they are pretty popular.
The whole thing with the wizard design was arbitrary I'll admit, I'm sure there are plenty of people with a lack of artistic ability that would like to have an awesome design and would pay a premium for it, and I can't fault them for that. It in fact the took me 4/5 revisions of random things and about 4 months of research and design to create my own customs.
I've never been hit with customs from China. I have massive problems with shipping from the US though.