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The diary entries of a little girl in her 30s! ~ Part 2 - Page 200  

post #2986 of 21761
Thread Starter 

EDIT: 200-get

 

Quote:

Originally Posted by driver 8 View Post


I think I rambled on about this over there already, but I find this to be one of the most irksome things and the world and I've encountered it the most in this hobby.

 

It's like:

 

Hey Fitear, I'd like to buy your $2k earphones 99.999% of the population would consider completely insane.  Would you let me give you money?

 

No gaijins!

 

Ok...

 

^ What the hell's the logic behind that?

 

And what's with speaker companies being so weird and dodgy about what their stuff costs and where I can actually, you know, buy it?

 

 

Yeah it's very frustrating.

 

As ardgedee said, there're a lot of customer service requirements going on with customs. There are lots of chances for miscommunication, outlandish customer expectations, a multitude of design options, and the prospect of needing a refit.

 

However it's not too unreasonable a proposition in my opinion, especially when you're catering to a very small niche market and charging upwards of $2k from the get-go. And really, in this day and age dealing with overseas customers shouldn't be too much of a hassle, especially when you're in Japan and not the rural countrysides of a less developed Asian country or somewhere in the middle of Africa or something.

 

There are certainly other customs manufacturers who wont deal with overseas customers, but there are many more who choose to do so. Honestly, I've never encountered another CIEM manufacturer as reluctant as FitEar in this regard. Spiral Ear is another notorious example of not dealing with overseas business, but in their case it's for financial reasons, because apparently the local government imposes a massive tax on shipping or something, and it's just not in their best interest monetarily. FitEar on the other hand is an older and more well-established business (Spiral Ear is relatively smaller and less experienced). They actually have quite a reputation considering they spend so little on advertising, and I've seen countless posts from folks lamenting the inability to get customs from them. The demand is certainly there, and they know it. It seems like financially it's in their best interest not to ignore international demand.

 

I don't know, this is obviously just speculation on my part. I think in the case of FitEar however, it has less to do with customer support and logistics, and more to do with being resistant to change and being set in their ways. The addition of universals to their lineup was a step in the right direction toward changing these attitudes I think, though it took a while for them to "allow" importers to supply them. It was pretty ridiculous to have to order the TG 334 in secret when it first came out, and not disclosing the name of the importer openly despite tons of folks asking (see? The demand is there) for fear of repercussions. FitEar specifically said they didn't want their universals being sold overseas either at first, so in that case it seems to be about more than just the complexity of ordering customs. They then did the same thing again with the F111, giving exclusive rights to a Japanese vendor who didn't accept international orders. Now these earphones are finally available among import retailers.


Edited by MuppetFace - 12/5/12 at 9:06am
post #2987 of 21761
Quote:
Originally Posted by Coq de Combat View Post

Warm and Cozy Greetings from Sweden!

 

 

700

 

700

My city looked like that a week ago. We got lucky though, it started coming down mid afternoon and continued on through the night therefore not many people got stranded at work or at the bus stations. We usually don't shut the city down when a small storm hits. The suburban streets are usually left a couple of days but the main arteries and the bus routes are usually plowed enough where traffic can get through albeit traffic will flow at a bumper to bumper trickle of what it would usually flow. Snow storms don't really bother us Canadians to much. What's dangerous and can shut down our cities are ice storms. Thankfully we rarely get to many of those.


Edited by DigitalFreak - 12/5/12 at 8:53am
post #2988 of 21761
Quote:
Originally Posted by MuppetFace View Post

 

 

Yeah, I just found out that FitEar has retailers in Hong Kong and Taiwan too. I think the best option will be to send my impressions to someone there who can then place the order for me.

 

Only problem is, as you say, whether some customs (such as the Monet) are available in those markets. I may have to stick with a Japanese head-fi contact if the Monet is Japan-only...

 

Maybe you can try asking Jaben directly if they do but expect a hefty markup as with all CIEMs they carry.

post #2989 of 21761

@MF: I wish there was some way to know what percentage of TG! 334 and 111 sales were done "under the table" as you and I had to go about it.  It's probably a decent share.

post #2990 of 21761
Thread Starter 
Quote:
Originally Posted by driver 8 View Post

@MF: I wish there was some way to know what percentage of TG! 334 and 111 sales were done "under the table" as you and I had to go about it.  It's probably a decent share.

 

I got more PMs about the universal FitEars than almost any other product, and it was really silly having to tell folks "okay--- don't mention X on the forums because he could get in trouble." Nevermind it's giving them business.

 

The silliest thing of all: if I flew to Japan and did business with them directly, I'd still have to send them from the US if there were any issues. Yet they wont sell them to me via a proxy importer who is there in person dealing with them.

post #2991 of 21761
Quote:
Originally Posted by DigitalFreak View Post

Quote:
Originally Posted by Coq de Combat View Post

Warm and Cozy Greetings from Sweden!

 

 

700

 

700

My city looked like that a week ago. We got lucky though, it started coming down mid afternoon and continued on through the night therefore not many people got stranded at work or at the bus stations. We usually don't shut the city down when a small storm hits. The suburban streets are usually left a couple of days but the main arteries and the bus routes are usually plowed enough where traffic can get through albeit traffic will flow at a bumper to bumper trickle of what it would usually flow. Snow storms don't really bother us Canadians to much. What's dangerous and can shut down our cities are ice storms. Thankfully we rarely get to many of those.

 

Hats off :thumb:...you cold weather folks are tough!

post #2992 of 21761
Quote:
Originally Posted by MuppetFace View Post

 

I got more PMs about the universal FitEars than almost any other product, and it was really silly having to tell folks "okay--- don't mention X on the forums because he could get in trouble." Nevermind it's giving them business.

 

The silliest thing of all: if I flew to Japan and did business with them directly, I'd still have to send them from the US if there were any issues. Yet they wont sell them to me via a proxy importer who is there in person dealing with them.

 

Yeah, I got like 6 or 7 myself, which is a lot for me considering I have no real reputation here.

post #2993 of 21761
Quote:
Originally Posted by MuppetFace View Post

The silliest thing of all: if I flew to Japan and did business with them directly...

Well, that and the shipping cost is ridiculous!

The ramen's fantastic, though. mmm, pork ramen!
post #2994 of 21761

HERE we go, that storm in 1998 cost 30 people their lives and completely shut down Montreal and nearly shut down Ottawa. One of the worst ice storms Canadians have ever had to face. It took days to get power back on in Montreal and there was even talk of airlifting the children and the sick out of Montreal until the power grid could be reconstructed.

 

 

 

 

post #2995 of 21761
Quote:
Originally Posted by ardgedee View Post

Well, that and the shipping cost is ridiculous!
The ramen's fantastic, though. mmm, pork ramen!

 

I thought the stand in Anchorage was good enough? wink.gif

post #2996 of 21761
Quote:
Originally Posted by DigitalFreak View Post

HERE we go, that storm in 1998 cost 30 people their lives and completely shut down Montreal and nearly shut down Ottawa. One of the worst ice storms Canadians have ever had to face. It took days to get power back on in Montreal and there was even talk of airlifting the children and the sick out of Montreal until the power grid could be reconstructed.

 

I drove through the area a few weeks after the storm, through a fairly rural/forested area.  We estimated that one in four trees either had major damage or was down altogether.

post #2997 of 21761
Quote:
Originally Posted by tomscy2000 View Post

I thought the stand in Anchorage was good enough? wink.gif

Apparently it's closed; the airport's been taken over by the same corporate franchise concessionaires that all the other airports in the U.S. are plagued by.
post #2998 of 21761
Quote:
Originally Posted by ardgedee View Post

Apparently it's closed; the airport's been taken over by the same corporate franchise concessionaires that all the other airports in the U.S. are plagued by.

 

Awww... frown.gif

post #2999 of 21761
Quote:
Originally Posted by ardgedee View Post

Conversation with my partner this morning:
"Hey, the news says Seoul got 5cm of snow, and might get 5cm more! The streets are a parking lot!"
"The streets were a parking lot when we were there, and it was 20 C and sunny."
"Oh."

HAHAHAHAHAHA!!! biggrin.gif

Reminds me of photos of Dubai, $1M supercars parked in the middle of the street.
post #3000 of 21761
Quote:
Originally Posted by DigitalFreak View Post

HERE we go, that storm in 1998 cost 30 people their lives and completely shut down Montreal and nearly shut down Ottawa. One of the worst ice storms Canadians have ever had to face. It took days to get power back on in Montreal and there was even talk of airlifting the children and the sick out of Montreal until the power grid could be reconstructed.

 

I was in touch with a friend at the time who lived downtown. It sounded like the locals' survival strategy amounted to huddling together to stay warm, and drinking together to stay entertained.

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