Yep, I got sick of the peanut gallery myself as well as a couple of things the so called wiz kid claimed on thread. The arrogant way he was acting didn't impress me either. There's something to be said for companies who invest in good PR and customer service personnel who know how to talk and act in the presence of customers.
Val of VModa comes to mind of companies that are more acceptable in the forums. Acceptable in the sense that he is more humbling compared to Wizard from the few times I've been lurking on both the M100 and Heir mutual admiration (or else) threads. I don't know... maybe I am talking out of my arse.