Also I was very curious about the new lab, mainly because I'm in the UK too. For those wondering it's going to be in Manchester.
Also it does seem to be a very busy time for Cosmic Ears, so a few emails may have been missed. For anyone a bit put off by this I'd say it was worth waiting and sticking with it.
I did have to wait a while at christmas when they had a well deserved break, I am very happy that I waited.