finally got a reply
- 34 Posts. Joined 4/2010
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I bought the Whiplash Elite Micro Line out Dock (LOD) - Left Exit cable from you last Saturday but I've yet to receive an e-mail to say it's been shipped - the cable is currently advertised as in stock and your site mentions that cables are shipped within 1 business day. I have sent an e-mail to both firstname.lastname@example.org and email@example.com but I've received no reply.
My order number is 1200001463
Thanks mellowbob, sorry to hear that you're in the same position as me, so I hope your problem is resolved soon. It definitely is disappointing to find out how poor the customer service is from Whiplash Audio, and I wish I had found out about it before I placed the order. I think I will wait a few more days to see what happens, and if there's still no reply I'll have to go through the ordeal of getting PayPal involved.