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Am I being Unreasonable

post #1 of 33
Thread Starter 

This is my first post here so I want to apologize if this is a bit of a rant as a first post. I just picked up Edition 8 Palladium headphones on ebay described by the buyer as used for 6 hours and no blemishes.  It was also described as "Item includes headphones, adapter and factory packaging with manual."

 

When I opened the box and inspected the cans the first thing I noticed was that the brushed finish on one of them looked as if there was an attempted refinish by an amateur with the lines not being straight and a little coarser than the other can which was fine. The other thing was there was no heavy duty cable included. I contacted the seller and brought these things to his attention. He said that all he ever used was a microfiber cloth and that he never said the cable was included. He did offer to send me an aftermarket cable.

 

I am a huge believer in full disclosure and would make sure these things are clearly explained in my ad if it were mine but guess not everyone does believe in full disclosure. In hind sight I guess I could have asked about the cable based upon a reread of the description but given the 6 hour use and the claim that it included factory packaging I thought it was a complete package. 

 

I honestly am a bit of  maniac and the bad can bugs the heck out of me. That and having to use scotch tape to remove a couple of embedded hairs in the cups and I honestly can't wear them. I don't think the seller is going to voluntarily allow me to return them so it looks like I will file a dispute through ebay. Am I being crazy? 

post #2 of 33
Quote:
Originally Posted by mountainrivera View Post

This is my first post here so I want to apologize if this is a bit of a rant as a first post. I just picked up Edition 8 Palladium headphones on ebay described by the buyer as used for 6 hours and no blemishes.  It was also described as "Item includes headphones, adapter and factory packaging with manual."

 

When I opened the box and inspected the cans the first thing I noticed was that the brushed finish on one of them looked as if there was an attempted refinish by an amateur with the lines not being straight and a little coarser than the other can which was fine. The other thing was there was no heavy duty cable included. I contacted the seller and brought these things to his attention. He said that all he ever used was a microfiber cloth and that he never said the cable was included. He did offer to send me an aftermarket cable.

 

I am a huge believer in full disclosure and would make sure these things are clearly explained in my ad if it were mine but guess not everyone does believe in full disclosure. In hind sight I guess I could have asked about the cable based upon a reread of the description but given the 6 hour use and the claim that it included factory packaging I thought it was a complete package. 

 

I honestly am a bit of  maniac and the bad can bugs the heck out of me. That and having to use scotch tape to remove a couple of embedded hairs in the cups and I honestly can't wear them. I don't think the seller is going to voluntarily allow me to return them so it looks like I will file a dispute through ebay. Am I being crazy? 


Seems reasonable :3

 

His fault he didn't include the cable... file a dispute..

post #3 of 33

I would file a dispute because of the cable and the condition

post #4 of 33
You can't wear them because there were a few hairs embedded in the pads?

Headphones are worn on the head, you know. Some heads have hair. One would assume that it's possible some of it could be left on headphones bought second hand?

As far as the damage, I can't really say without seeing the extent of it firsthand. If it is clearly evident, and the seller didn't specify that in the description of the condition, then yes, you have a cause for complaint, though it also depends on the price, or rather how the price relates to the average current value of these cans in the market. If they were sold towards the higher-end because of their supposed pristine condition and they're clearly damaged, you most certainly can file a claim. Otherwise, I'd say you're overreacting.
post #5 of 33

as far as i can understand OP, the ed8 is not the same as advertised, and it is not well taken care of.

 

file a dispute i say!

post #6 of 33
Quote:
Originally Posted by catscratch View Post

You can't wear them because there were a few hairs embedded in the pads?
Headphones are worn on the head, you know. Some heads have hair.

What if he had lice.. LOL!

post #7 of 33
Quote:
Originally Posted by SMOR3S View Post

What if he had lice.. LOL!

I much much rather deal on the FS forum here than ebay for the type of products we are after. It's a lot more personal which is a good thing considering what we are buying/selling.

post #8 of 33
Quote:
Originally Posted by RushNerd View Post

I much much rather deal on the FS forum here than ebay for the type of products we are after. It's a lot more personal which is a good thing considering what we are buying/selling.


+1 but since it already happened he should file a complaint and get his money back

post #9 of 33

Could we get an image of said damage/issue?

post #10 of 33
Quote:
Originally Posted by Taowolf51 View Post

Could we get an image of said damage/issue?


+1

post #11 of 33
Thread Starter 

Here are pics of both cans. I am not going to say which is good vs. bad - click to enlarge. The bottom line is I ain't buying these had I known what I know now, i.e., seller used full disclosure (hair aside :).

 

 

 

Quote:
Originally Posted by SONIC BOOM View Post


+1

post #12 of 33

That bottom one looks like it may have had scratch and someone tried to buff it out.. and failed miserably. Return them or ask for a big partial refund.

post #13 of 33

Yeah I would consider that a blemish.

 

Seeing as they said they had no blemishes, that's not just a lack of full disclosure, they were lying about it.

 

If you want to return them, I say you have every right to. You're definitely allowed to be picky for high end stuff like that.

post #14 of 33

That's pretty significant, I'd return or ask for a discount.

post #15 of 33
Quote:
Originally Posted by catscratch View Post

You can't wear them because there were a few hairs embedded in the pads?
Headphones are worn on the head, you know. Some heads have hair.

 

That's besides the point catscratch. Regarless if he has or not (lol) it's unsanitary to sell something like that. I at least make sure the item is cleanly before shipping it out. (Whipping off fingers prints, dust, oil, etc). I also disclose all information regarding the product so I don't have an angry customer. I'd be grossed out as well if I saw hairs dangling from the headphone. If they are visible they should have been removed.


Edited by lee730 - 8/31/12 at 11:20pm
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