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Audio-GD NFB-11.32 & NFB-11 (2014) (Delivery & Impression Thread)!!! - Page 126

post #1876 of 1883

Looking for some help, I got this amp (NFB-11) yesterday and I plugged it in installed the driver and started listening. Then I left and came back hours later and when I went to listen again no sound was coming out (yes the amp was on and volume was turned up). I have tried installing and reinstalling the driver about a million times, trying each with a different usb port, but no luck. I install the driver restart my computer, turn the amp on, and open the VIA ASIO program that it installs with the driver but when I open it all I get are two errors. One pops up first and says: "Device not found!" and then another pops up after I click ok on that one that says: "Enumerate filter failed!"

 

Can someone help me fix this problem? I have no idea what is wrong.

post #1877 of 1883
Quote:
Originally Posted by jordannn15 View Post

Can someone help me fix this problem? I have no idea what is wrong.

I just tried the NFB-11 on my laptop running Windows 7, 64 bit. I had never installed it to that laptop before. My NFB-11 is from last summer, so the drivers are a different version.

I connected the NFB-11, it attempted to install something, but got a message that it could not recognize/install drivers for the device.

I downloaded the appropriate drivers from Audio-GD (2014v3 for me). I extracted the files using 7zip. I then clicked on the "SETUP" file, and the main VIA drivers were installed. I do not use ASIO. Don't even see that as option for software configuration for me. Works fine.

Perhaps you might want to say what OS you are running, what driver version you downloaded, and describe your process for installation.
post #1878 of 1883
Quote:
Originally Posted by cel4145 View Post


I just tried the NFB-11 on my laptop running Windows 7, 64 bit. I had never installed it to that laptop before. My NFB-11 is from last summer, so the drivers are a different version.

I connected the NFB-11, it attempted to install something, but got a message that it could not recognize/install drivers for the device.

I downloaded the appropriate drivers from Audio-GD (2014v3 for me). I extracted the files using 7zip. I then clicked on the "SETUP" file, and the main VIA drivers were installed. I do not use ASIO. Don't even see that as option for software configuration for me. Works fine.

Perhaps you might want to say what OS you are running, what driver version you downloaded, and describe your process for installation.

 

I am also running windows 7 64 bit, this driver: http://www.audio-gd.com/Pro/dac/USB32/USB32EN.htm 

 

The driver that says: For the products shipping since 14th.Aug. 2014 is the one I downloaded

 

Process for installation:

1. Plug in power cord to nfb-11 and wall

2. Plug in usb cord to nfb-11 and usb port(s)

3. Switch to Headphone output, low gain, usb connection at the front of the nfb-11

4. Turn computer on

5. Turn nfb-11 on

6. Download driver and unpack it using winrar or 7zip

7. Click on "SETUP" file

8. Installs fine and I restart the computer

9. Computer restarts and there is no playback device that is the nfb-11 in the control panel for sound

 

 

I have tried two usb cords, three usb ports, reinstalling, updating, but nothing is working.

post #1879 of 1883
Maybe someone with the newer driver can help since mine is different.
post #1880 of 1883

Lol Kingwa himself couldn't even fix the problem. We did a remote desktop access program, which he suggested, but he couldn't even get the nfb-11 to work. Sending mine back for a refund unfortunately, I will stick to amps/dacs that are sold within the US from now on I guess.

post #1881 of 1883
Quote:
Originally Posted by jordannn15 View Post
 

Lol Kingwa himself couldn't even fix the problem. We did a remote desktop access program, which he suggested, but he couldn't even get the nfb-11 to work. Sending mine back for a refund unfortunately, I will stick to amps/dacs that are sold within the US from now on I guess.

 

Wow. That is a weird problem. The new v2 driver fixed all the problems for me and works flawlessly on 64bit W8.1. 

post #1882 of 1883
That is weird. That's too bad.
post #1883 of 1883
Quote:
Originally Posted by Doku View Post
 

Just got my NFB-11 with TCXO upgrade and I'm having some strange behavior. 

 

I use Windows 10 and Mac OS X with optical via my onboard sound and USB via a USB 2.0 port. 

 

In both OSes, when I use the device over USB it seems to shut off or go to sleep every time there is no sound. This causes a half second delay in hearing new sound, which basically means I can't use it as my external sound card because no notification sounds will ever be heard. Is there some way to get it not to go to sleep? 

 

Also, I had significant popping when I tried to play a 16-bit / 44.1 file while in DAD 32-bit / 384 mode. Also YouTube videos basically had no sound when the OS was set in this mode in Windows 10. In Mac OS X it seems to work sometimes. I set the bit rate in the Audio MIDI Setup utility to the 32-bit 384 and it either works, or I get significant popping. I'm guessing the USB can't timing sync with the computer? 

 

Anyway, I mostly use Mac OS X (Hackintosh setup) but on both OSes I'd love to be able to shut off the onboard audio completely and just use the NFB-11 as my USB sound device in both OSes for all system sound.

 

On the plus side, I don't mind the 24-bit/96khz optical, which works flawlessly and the sound is incredible to be sure. 

 

Here's my part list: http://pcpartpicker.com/p/JcQkP6

 

Motherboard is an Asus Z97 Sabertooth Mark 1 with the latest BIOS. 

 

 

All of my sleep issues were caused by the "Active Mute" switch on the back. This seems to be designed to prevent popping between tracks, but when used as a regular sound card it causes the effect I described. I turned this feature off with the switch on the back and now it works perfectly as a sound card and I no longer need the onboard sound at all.

 

The Windows 10 issues? Eh. I'm not sure I care so much since I'm mostly in Mac OS X. I will try again later with Windows 10 once they release. 

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