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Joseph Grado Signature Product "HP2i" upgraded HP 1000 headphone; information journal and comparative review (on hiatus :/) - Page 10

post #136 of 277

Sorry, that is a tough 1st post...good luck. Maybe we need to rally someone local to check up on Joe...make sure he's ok...

post #137 of 277

I'm so glad that I didn't send my HP1000 to Joe. I thought a few months was too long, but over a year, is just appaling.

 

You should get a major discount, due to lack of enjoyment.

post #138 of 277
Isn't there some kind of legal action that could be taken. That is a lot of money worth being practically stolen from you considering it isn't being given back.
post #139 of 277

And from what I understand, people have to contact him to find out how the work is progressing on their headphones. In my opinion, he should be calling his clients to explain why it's taking so long to do the job.

post #140 of 277
Joe wants me to send him a cheque of at least $2100usd because he was pissed that he spent all day trying to replaced my hp2's headband that he said will only cost an extra $40-50. He said he's not sure if he cashed in my $1250 cheque or someone else did and he doesn't care because he doesn't remember. He said even if he cashed the $1250, it's still not enough to cover the work he did on my headphones...so he wanted at least an additional $2100usd or he's going to keep my headphones. I'm super angry now...Don't think I'm getting my headphones back after 1 whole year. He's either going crazy or he's trying to scam people.
post #141 of 277

Wow that is messed up.  And he has no real culpability as a company that can be at fault as he hasn't been associated with Grado in years.

 

Can you look up your bank history and see if it was ever cashed?  If it was and he's trying to extort you for another 2K or he'll keep your headphones that is ludicrous - if a company doing repairs, mods, whatever, needs to go majorly over budget on a job (sometimes there's 10% leeway or so) they must contact the customer beforehand to verify the "extra work" and its expense, otherwise it is their loss.  

 

Of course, expecting civility from someone clearly experiencing senility may be too much.  

 

(By the way, HP1000's properly modded (by modders better than Joe) are my all-time favorite headphones and I respect the heck out of Joe for the job he did with them in the first place.  But Jordan should never have come back with the Wizards and Joe is just tarnishing his own legacy with the naked money grab and shenanigans of the last few years.)

 

Hope this gets sorted out without more "onion on my belt" forgetfulness.  

post #142 of 277
It's very messed up situation. He's in his own world now. He said "The $1250 you sent me is not enough for all the work I did, I wasted an entire day replacing the headbands on your headphones when I have other projects I would be working on. I will come out with the actual figures in a few days and call you but it's at least $2100. People have sent me $2900 for the full upgrades".

I didn't even ask him to replace my headbands, he was the one that urged me to replace my headband and will only charge $40-50 if I were to go ahead with the replacement and now he's angry because it took him a whole day and wants me to send addition money to him.

I was told a year ago that the upgrade will cost $1250 and will only take 3 weeks. I do not know what to do now but I"m not going to send him anymore money. Maybe I will email John and see if he could somehow help me out. Here's a quote from another fellow head-fier who has sent his pair in.


"Thanks, I really appreciate getting information from someone else going through this... situation.



I've heard various stories, at various times, that my headphones were not done, done, disassembled, tested, about to be shipped back, burning in, being adjusted, etc.



I sent the headphones and the money back in November of 2012, and he confirmed having received them. In January 2013, when I called him, he claimed he had no record of having been paid, and that he had an extra pair of headphones without an owner, that might be mine. I had to dig up the proof that the money order I sent him had been cashed.

Since then I've been calling every 2-3 weeks on average."
post #143 of 277

That justification is ridiculous.  "Other people have paid even more, so its not really extortion!"

 

By the way, I have a loaner tour going around with one of my modded HP1K's and Doug's Black Diamond amp.  If you're interested I could add you and you could hear what a well-modded HP1K sounds like.

post #144 of 277
Thread Starter 

I added a long overdue warning message header in the OP about Joe's price uncertainty and misleading statements.


Edited by devouringone3 - 3/13/14 at 4:44pm
post #145 of 277
Quote:
Originally Posted by Radio_head View Post
 

That justification is ridiculous.  "Other people have paid even more, so its not really extortion!"

 

By the way, I have a loaner tour going around with one of my modded HP1K's and Doug's Black Diamond amp.  If you're interested I could add you and you could hear what a well-modded HP1K sounds like.

I'm tempted to hear it but I would have to kindly pass on your generous offer.  I've gotten myself into such a stressful situation that my mind is not focused on the sound quality of the HP1000s.  Joe mentioned that he had 5 pairs that needed to be upgraded.  At one point, he had mistaken me for someone else (the other guy's from NY) for a while because we had similar sounding last names.  A year ago, he told me headband replacement would cost $300-$400 -- I opted out because the price is not reasonable since my headband's condition is not bad just some peeling of the leather on top.  Four days ago, gave me a different price at $40-$50 and urged me to change it.  He changed the headband, got pissed that it took him the whole day.  Called me today and blamed me that he wasted too much time on upgrading my pair and told me whatever figure he gives me in a few days later (upwards of $2100) will be absolutely NON-NEGOTIABLE.  

 

Joe told me a story of someone else who had sent in their headphones for upgrade but backed out because his wife found out the amount it cost to upgrade.  He asked for a cancellation but Joe told him he had already upgrade the headphones and demanded him to pay or he won't get his headphones back.  Joe still has the poor guy's headphones.  I'm not sure if he had sent in a cheque along with the headphones or not but Joe mentioned that he does not begin the upgrade until the cheque has been received and cashed in.

 

I will check with my bank to see if he had cashed my bank draft in or not.  I'll call Joe in 2 weeks when he's done being pissed.  Hopefully he'll get his mind together and have some integrity and a good conscience to send them back to me.  It took me 3 months to think it over until I fork over $1250 + $50 shipping + $8 bank draft.

post #146 of 277

With Joe being frustrated while working on your cherished HP 1000 can't be a good thing in itself.

 

I feel for ya tamahome77 hope you get it sorted out.

post #147 of 277

He also mention that he made some dings on my headphones and was trying to smooth it out. Can you imagine sending your mint pair and he dings it? I've been very nice and very patient with him.  He asked me to excuse his language a few days ago and exclaimed "these upgraded headphones are beeping beeping beeping good! that's how good they sound".


Edited by tamahome77 - 3/13/14 at 4:05pm
post #148 of 277

Sorry tamahome, what a dreadful place to be :(

post #149 of 277

I would trust a 90 year old's hearing about as much as I now trust his integrity.

 

But I'm sure they did sound good.

post #150 of 277

It is really sad to hear this. I hope things get sorted out. 

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