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Valhalla Problems! Someone Help! - Page 3  

post #31 of 104
8/12/12 at 5:26pm
Thread Starter 
Quote:
Originally Posted by Mr.Tom View Post

Pretty simple amp. If you've switch the tubes from left to right, and the bad channel does not switch? Maybe a bad volume pot or brake at the rca jacks, or something in the power supply. I've got a new set of Schiit tubes I'd ship your way for $27.

Mr. Tom, in your photo of Valhalla the tubes glow differently than mine do. Mine glow a faint orange color your seem like a bright orange reddish color. 

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post #32 of 104
8/12/12 at 5:28pm
Thread Starter 
Quote:
Originally Posted by grokit View Post

Cross-quoting from the FS listing:

 

 

I blame the post office; the padding protected the amp cosmetically, but something internal was likely jarred loose or broken when the box took the hit.

 

Lesson to all Head-fiers: always clearly mark your shipments as fragile!

I think so too, I'll ask Gloomfire if he had insurance with the post office, but in my experience with shipping things they say this: Is their anything fragile, liquid, or perishable? If so, then pay for special handling. 

post #33 of 104
8/12/12 at 5:33pm
Quote:
Originally Posted by vampire5003 View Post

Mr. Tom, in your photo of Valhalla the tubes glow differently than mine do. Mine glow a faint orange color your seem like a bright orange reddish color. 

Taken at night, so the camera gave a longer exposure. Tubes dont always glow the same. The glow is from the heater coil. If the coil is low in the heater tube, you'll get less glow, and this makes no difference to the sound.


Edited by Mr.Tom - 8/12/12 at 9:57pm
post #34 of 104
8/12/12 at 7:58pm
Thread Starter 

To everyone, I was listening today for about 10 minutes ((to let tubes warm up to see if it might fix the channel issue) and I began noticing a burning smell. It was nasty and it was coming from the amp and I turned it off. Is this normal? This is my first tube amp, but back to the channel issue, the issue didn't go away no matter how many moving around the tubes I did etc. 

 

PS: Is the white light on the front of Valhalla (power icon I think?) supposed to stay on? Like that white light has been going on for hours and hours. It only goes away if I unplug the Valhalla, and I do unplug my headphones every time I turn the amp off. 

 

Thanks guys,

 

Thomas

post #35 of 104
8/12/12 at 8:03pm
You should never smell burning. That's bad.

The white light will stay on for up to 15 minutes after you cut the power. That's normal.
post #36 of 104
8/12/12 at 8:10pm
Thread Starter 
Quote:
Originally Posted by hodgjy View Post

You should never smell burning. That's bad.
The white light will stay on for up to 15 minutes after you cut the power. That's normal.

What should I do? I ordered new tubes from Schiit yesterday, and they should come in by Thursday. Hmm. I'm worried, this was a expensive investment.

post #37 of 104
8/12/12 at 8:13pm

That's bad, that usually means a component got fried.

post #38 of 104
8/12/12 at 8:15pm
Call Schiit tomorrow. I bet you can even email Jason now and he will get back to you tonight.
Quote:
Originally Posted by vampire5003 View Post

What should I do? I ordered new tubes from Schiit yesterday, and they should come in by Thursday. Hmm. I'm worried, this was a expensive investment.
post #39 of 104
8/12/12 at 8:39pm
Thread Starter 
Quote:
Originally Posted by hodgjy View Post

Call Schiit tomorrow. I bet you can even email Jason now and he will get back to you tonight.

Alright, will do.

post #40 of 104
8/12/12 at 8:45pm
Thread Starter 
Quote:
Originally Posted by hodgjy View Post

Call Schiit tomorrow. I bet you can even email Jason now and he will get back to you tonight.

 

Quote:
Originally Posted by wuwhere View Post

That's bad, that usually means a component got fried.

 

Quote:
Originally Posted by hodgjy View Post

You should never smell burning. That's bad.
The white light will stay on for up to 15 minutes after you cut the power. That's normal.

Well the worst has happened. Since I bought this secondhand, the warranty is void. Gloomfire had bought this secondhand as well, even the seller won't get warranty support. Jason said the warranty is not transferable. I am screwed. I wonder if this was from the post office incorrectly handling the package or a pre-existing condition. Will post back later.

 

 

Thomas

post #41 of 104
8/12/12 at 8:49pm

You're not totally screwed.  Here are your options:

 

1) See if Gloomfire will refund your purchase.

2) See if the post office will refund you (this will NEVER happen).

3) See if Schiit will repair it for money

4) See if other amp builders here (like 2359Glenn) will repair it for money.

 

There's still some hope.  This sucks, but don't let it ruin your audio life.

 

Quote:
Originally Posted by vampire5003 View Post

 

 

Well the worst has happened. Since I bought this secondhand, the warranty is void. Gloomfire had bought this secondhand as well, even the seller won't get warranty support. Jason said the warranty is not transferable. I am screwed. I wonder if this was from the post office incorrectly handling the package or a pre-existing condition. Will post back later.

 

 

Thomas

post #42 of 104
8/12/12 at 8:52pm

Here's another thought....Schiit recently changed their Valhalla into a "rollable" design.  They said all new Valhallas have this feature, but they are still working out details to retrofit old Valhallas (at cost) into the new design.  See if you can pay Schiit to make your broken Valhalla into the new rollable design.

post #43 of 104
8/12/12 at 8:55pm

I've had "issues" with every second-hand amp I've purchased. Unless it ships in the original box, there is a very good likelihood of problems.

post #44 of 104
8/12/12 at 8:57pm
Thread Starter 
Quote:
Originally Posted by hodgjy View Post

You're not totally screwed.  Here are your options:

 

1) See if Gloomfire will refund your purchase.

2) See if the post office will refund you (this will NEVER happen).

3) See if Schiit will repair it for money

4) See if other amp builders here (like 2359Glenn) will repair it for money.

 

There's still some hope.  This sucks, but don't let it ruin your audio life.

 

 

Quote:
Originally Posted by hodgjy View Post

Here's another thought....Schiit recently changed their Valhalla into a "rollable" design.  They said all new Valhallas have this feature, but they are still working out details to retrofit old Valhallas (at cost) into the new design.  See if you can pay Schiit to make your broken Valhalla into the new rollable design.

Thank you both for your suggestions, I will see which is more economical. 2359Glenn will get a PM soon, I'm still waiting on Gloomfire to answer my PM (he's usually busy on the weekends). He seems like such a nice guy and seller, I really doubt he did this intentionally. If I return it, I'll probably get a "B stock" Valhalla or new Valhalla. If 2359 Glenn will repair it for let's say less than $50 (it's a long shot I'm sure) than perhaps Gloomfire can just compensate me. This has been such a pain though.

 

Again I appreciate everyones responses! I hope I can have a solution, but I will update ya'll soon.

post #45 of 104
8/12/12 at 8:58pm

I would agree with you on this 100%.  It's been my experience that even if the amp sounds fantastic, it was not described very honestly.  This even happens with some of the "legends" around here selling off their stuff. 

 

Quote:
Originally Posted by grokit View Post

I've had "issues" with every second-hand amp I've purchased. Unless it ships in the original box, there is a very good likelihood of problems.

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