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Trade for the Perfect player in the world ---Hisound’s Studio 3rd Anniversary edition - Page 48  

post #706 of 795

Sd cards work fine if formatted correctly and used properly. I also haven't tried a 64gb yet but it's not spec'd for that. I also don't buy a player like this for MP3s and my FLAC and WAV files work fine. I do understand that it's a bit quirky and am not debating that. All I'm saying is that it's idiosyncrasies are acknowledged and well known.

 

You don't hear btn which is rather noticeable if not a major change and you don't appreciate it's sound in general so these quirks that you thought would be worth the effort, assuming you read these threads as described, no longer are. This player was never for you but you purchased anyway.

 

Did you check the return policy of the vendor before purchase? That's his fault? Write it off and once you know it's working properly, sell it off. We all do it all the time for things that don't meet our expectations. There is no problem with not liking it. It's this need to assign blame to everyone else that's bothersome. Bury everybody if you don't get your way. Others get a better shake etc. Your's is likely exactly like many happy owner's unit and your Vendor's return policy probably easily researched. Personally, mine's not going anywhere but I completely understand how it's not for everyone.


Edited by goodvibes - 1/13/13 at 9:38am
post #707 of 795
Quote:
Originally Posted by goodvibes View Post

Sd cards work fine if formatted correctly and used properly. I also haven't tried a 64gb yet but it's not spec'd for that. I also don't buy a player like this for MP3s and my FLAC and WAV files work fine. I do understand that it's a bit quirky and am not debating that. All I'm saying is that it's idiosyncrasies are acknowledged and well known.

 

You don't hear btn which is rather noticeable if not a major change and you don't appreciate it's sound in general so these quirks that you thought would be worth the effort, assuming you read these threads as described, no longer are. This player was never for you but you purchased anyway.

 

Did you check the return policy of the vendor before purchase? That's his fault? Write it off and once you know it's working properly, sell it off. We all do it all the time for things that don't meet our expectations. There is no problem with not liking it. It's this need to assign blame to everyone else that's bothersome. Bury everybody if you don't get your way. Others get a better shake etc. Your's is likely exactly like many happy owner's unit and your Vendor's return policy probably easily researched. Personally, mine's not going anywhere but I completely understand how it's not for everyone.

A consumer audio product (or products in general)  either does what it's advertised to do or it doesn't. If it doesn't, then the buyer is entitled to a refund. I'm not blaming Noisy Motel for the fault. I'm unhappy with them because they are refusing to accept a return/refund for a product which isn't functioning as advertised. As I mentioned earlier- 1) I tried their recommended solutions, and the unit still does not function as advertised. 2) Why would these remedies be even necessary if the player did what it is supposed to? 

I'm glad to hear your unit is working fine. I'm not so sure you'd be quite so happy if you were in my position.

post #708 of 795
Quote:
Originally Posted by dcfac73 View Post

So am I correct in saying that you bought this player knowing that SD cards may or may not work with it? I ask this because this feature was a major selling point for me because of the tiny on-board memory. Knowing that I spent $500 on a unit with 4gb of workable storage is a kick in the guts.


dcfac I've never had issues with my SD cards. What card are you using? Also in regards to your tags post a screen shot of it from mp3tag so I can see. If you are using ID v3.2 tags then yes it will be a problem with lots of mp3 tags. Also depending on how many mp3 files you have it could slow things down. I only use FLAC pretty much on this player because I find it a waste of the players capability to only use mp3 files. Its a Hifi DAP and with such players I try to get the most I can. I'm actually using WAV now since it sounds better.

 

Also with the program mp3tag, you can easily drag all your files from the micro SD card to the program. Set it up to add ID v3.1 tags and remove IDv3.2 tags. Then you highlight all the files and click remove tags. Then once that is done press undo changes. This will restore all your tags on the fly but will only restore ID v3.1 tags as long as you've selected remove ID v3.2 tags. Then you select "Save" once this is done. Problem should be solved then if that is indeed your problem. Not hard at all. Also not sure if you've had issues with menu options in the Studio V. But accessing music from the Music option is very slow in comparison to the resource menu. I tend to just use the "Now Playing" with shuffle on or access directly from Resource menu.


Edited by lee730 - 1/13/13 at 2:07pm
post #709 of 795
Quote:
Originally Posted by dcfac73 View Post

A consumer audio product (or products in general)  either does what it's advertised to do or it doesn't. If it doesn't, then the buyer is entitled to a refund. I'm not blaming Noisy Motel for the fault. I'm unhappy with them because they are refusing to accept a return/refund for a product which isn't functioning as advertised. As I mentioned earlier- 1) I tried their recommended solutions, and the unit still does not function as advertised. 2) Why would these remedies be even necessary if the player did what it is supposed to? 

I'm glad to hear your unit is working fine. I'm not so sure you'd be quite so happy if you were in my position.

If you think it's not normal, the vendor should be willing to check it out and either return it back to you or supply a replacement. If they think it's OK and you don't, let them look at it. If you haven't totally burnt that bridge, it's a likely scenario. Where are you? Perhaps there's a local member that could help.


Edited by goodvibes - 1/13/13 at 8:42pm
post #710 of 795

I'm going to let this go. Enough of you have put up with my ranting-thanks to Lee and Goodvibes. I'm going to put this down to a life lesson.

post #711 of 795
Quote:
Originally Posted by dcfac73 View Post

I'm going to let this go. Enough of you have put up with my ranting-thanks to Lee and Goodvibes. I'm going to put this down to a life lesson.


The only other thing I can suggest it try talk directly with Jack from Hisound and see what he can do about it. I hope you do get your issues sorted out. I really never had major issues with my tags and to be honest only a couple of my files exhibited issues and it was a matter of loading those files into mp3tag and comparing them to my tags that exhibited no issue and it was as simple as removing the junk tags and replacing it with a proper one and walla! No more issues for me :).

post #712 of 795
Quote:
Originally Posted by dcfac73 View Post

I read the reviews here before buying the player. The main points I gathered from those reviews were that the player had great sound, but a sub-par UI (this I can live with). I did not know about the music file tagging ,sd card compatibilty, or unit freezing issues. The bottom line is- the player does not deliver on some of its advertised features- ie SD card compatibilty for one. NOWHERE is it mentioned on the Noisy Motel site that I would need to play around with mp3 tagging programs to alter all the file names in my music collection to get this thing to work. This is not advertised as a niche product that requires further programming for it to work. It is a consumer electronics product. If I bought a Sony PS3 which didn't read Sony games discs without first altering some aspect of its soft/firm/hardware I would be entitled to return it for a refund.If you advertise SD card compatibility, then you should make sure that SD cards will work with your product, or provide some sort of disclaimer to say that it may not, and why. In any case,as I mentioned earlier, none of the remedies Noisy Motel suggested have solved the issue. 

 

I have to agree with you on your assessment...

And to Goovibes, Lee, and everyone else that adores this player, I get your points too (and indeed IT IS a good sounding player.) But for me, a $200+ mp3 player SHOULD WORK WITHOUT HASSLES!!! PERIOD!

 

Anyway, I just hope that HiSound's new releases contain better firmware, better support (IF NEEDED, hopefully we shouldn't need way too much support if the product is great!) and most important of all, FRECUENT FIRMWARE UPDATES!!!

 

;-)

post #713 of 795
Quote:
Originally Posted by gelocks View Post

 

I have to agree with you on your assessment...

And to Goovibes, Lee, and everyone else that adores this player, I get your points too (and indeed IT IS a good sounding player.) But for me, a $200+ mp3 player SHOULD WORK WITHOUT HASSLES!!! PERIOD!

 

Anyway, I just hope that HiSound's new releases contain better firmware, better support (IF NEEDED, hopefully we shouldn't need way too much support if the product is great!) and most important of all, FRECUENT FIRMWARE UPDATES!!!

 

;-)


+1 on that comment. I still can't fathom why HiSound doesn't pull it's own socks up and get a firmware update out to fix the bugs. They're only shooting themselves in the head by putting out a half finished product.

post #714 of 795

lee actually helped out with mp3 tags and the player is working better now but it still gets buggy and even just turns off by itself and I have to hit reset go through the whole startup process again. The thing is, I insert the same sd cards into the dx100 and I have zero problems with it so I do blame the unit for most of these faults.  It is a great sounding unit with amazing battery life and small form factor but the ui leaves a lot to be desired.  

post #715 of 795

Hmm when it turns off Danny what was happening at the time the unit turned off? Where you removing the IEM plug from the jack when this happens?

 

Anyways if you are still experiencing these issues I say send it in for RMA. I've converted all my files on the unit to WAV and don't have issues with it shutting off on me. Although I've had that happen before but that was like 1 time out of owning the unit. I agree though on the UI being buggy when accessing music quickly or rapidly. This will be noticeable if you switch many folders choosing different songs and continuing to do that.
 

post #716 of 795

I was actually letting it play.  The startup only takes about a minute now compared to 5 plus minutes.  It will play fine and sometimes I'll get a message that says "unsupported file type" or something of that sort and the player just skips it to the next song.  After playing through some more songs, and occasionally getting that same message, the player just freezes and eventually shuts off.  It won't turn back on unless I hit reset.  I made sure all the files I put in the sd card were tagged and wav files only.  

post #717 of 795
Quote:
Originally Posted by DannyBai View Post

I was actually letting it play.  The startup only takes about a minute now compared to 5 plus minutes.  It will play fine and sometimes I'll get a message that says "unsupported file type" or something of that sort and the player just skips it to the next song.  After playing through some more songs, and occasionally getting that same message, the player just freezes and eventually shuts off.  It won't turn back on unless I hit reset.  I made sure all the files I put in the sd card were tagged and wav files only.  


Hmm. Are all these files 16/44? The only thing I could think would make it do that is if some of them are above 24/48. Otherwise I just think there is an issue with your player. I don't ever have that happen to me so just letting you know it is not normal for the player.

post #718 of 795
Quote:
Originally Posted by lee730 View Post


Hmm. Are all these files 16/44? The only thing I could think would make it do that is if some of them are above 24/48. Otherwise I just think there is an issue with your player. I don't ever have that happen to me so just letting you know it is not normal for the player.

They are all 16/44.  I'll contact Jack and see what he thinks.  Thanks lee.  

post #719 of 795
Quote:
Originally Posted by DannyBai View Post

They are all 16/44.  I'll contact Jack and see what he thinks.  Thanks lee.  


Don't know if this will help but I had this one weird file that the player skipped over time after time. What I did is I got the CD out and did a straight rip to WAV and from there I converted it to FLAC and then tagged it accordingly. It worked like a charm, I'm guessing it was a file that had some sort of error in it or bad tag. Once I reripped from scratch all was well.

post #720 of 795
Quote:
Originally Posted by DigitalFreak View Post


Don't know if this will help but I had this one weird file that the player skipped over time after time. What I did is I got the CD out and did a straight rip to WAV and from there I converted it to FLAC and then tagged it accordingly. It worked like a charm, I'm guessing it was a file that had some sort of error in it or bad tag. Once I reripped from scratch all was well.

I keep having a hard time figuring out which files they are since the message only last for 5 seconds or so but I'll try and remember to write it down right away and give your suggestion a try.  Thanks dude.  

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