FiiO Mont Blanc/E12 portable headphone amp, 880mW, slim design, full metal case. Bass boost and Cross feed!
Oct 2, 2012 at 12:53 PM Post #197 of 3,739
Quote:
 
 
Can you tell me other FiiO products currently on the market with the same price? I'm trying to figure out how much it will cost in Europe...

 
 
Sorry, not, but our products in Europe will be a little higher than in U.S because the VAT is higher.
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 2, 2012 at 2:17 PM Post #199 of 3,739
Such a sharp design, love the minimalist clean black look.
 
I love the looks of the E10 for this...and the blue light...just a great looking little amp.
 
Oct 3, 2012 at 5:16 PM Post #200 of 3,739
Sorry for this being a bit off-topic, but is there any way for me to contact FiiO tech support? I've tried the market@fiio.com.cn email on the FiiO website about an issue I'm having with an E7/E9 combo which I originally posted here but have not recieved a reply.
 
Oct 3, 2012 at 5:30 PM Post #201 of 3,739
Quote:
Sorry for this being a bit off-topic, but is there any way for me to contact FiiO tech support? I've tried the market@fiio.com.cn email on the FiiO website about an issue I'm having with an E7/E9 combo which I originally posted here but have not recieved a reply.

Try sending a private message to "feiao", who I believe works for Fiio.
http://www.head-fi.org/u/148324/feiao
 
Oct 5, 2012 at 11:12 AM Post #202 of 3,739
Try sending a private message to "feiao", who I believe works for Fiio.
http://www.head-fi.org/u/148324/feiao

Based on prior comments about designing the FiiO name and logo, I believe feiao is the founder of FiiO. Feiao seems like a nice guy, but out of respect I'd recommend exhausting every other option first (Noupoi tried the email on FiiO's support page, did he read the FAQs and try contacting the reseller who he purchased from?). I'm not saying Feiao won't help, I'm just sayin'...
 
Oct 6, 2012 at 3:11 AM Post #203 of 3,739
Quote:
Based on prior comments about designing the FiiO name and logo, I believe feiao is the founder of FiiO. Feiao seems like a nice guy, but out of respect I'd recommend exhausting every other option first (Noupoi tried the email on FiiO's support page, did he read the FAQs and try contacting the reseller who he purchased from?). I'm not saying Feiao won't help, I'm just sayin'...

 
1. The story of the name " Feiao ", it is given by Head-Fi when we became sponsor, since I am using this ID for so long time, it is hard for me to change the ID to " FiiO " , or " James from FiiO " which James is my name in English.
 
2, Yes, I am one of the founder of FiiO cause we are a very strong team, and I am the man to handle marketing issues, of course, I am the CEO of FiiO,  and most of my time is talking with our customer through email, facebook,
 
    forums and other IM like MSN, google talk, skype, QQ. in the past years, we have very few products and not so many user, in fact, I will reply each email by myself ( it still cost me 1 to 2 hours to reply the email on market@fiio.com.cn ) ,
 
    but as you know, although I maybe the busy CEO who spend time on end customer,  I still be a human being and can't handle so many work even I already work 14 hours today. lol, I should fire myself. 
 
3, Now we have a support team, 4 staff help me handle any before/after sale service and tech support, but they need time to learn enough skill, you can understand, he/she must have very good skill in English, Technical knowledge ,
 
    products knowledge and very friendly attitude  to customer. in fact, I am trying to become such great service operator. I have enough technical background ( 15 years in audio R/D, oh, my  youth ), and I have enough knowledge
 
    ( I spend time to collect information from our user and them decide what kind of products our  R/D team should develop ), but obviously poor English ( Hi, guys, at least my English is better than your Chinese, 
atsmile.gif
 ), so please give us
 
    more time, we will become better and better and try to provide the best service in the world ( oh, Apple will not make such stupid mistake if  Cook can  talk with end customer directly , lol ).
 
BTW, we just finished a short holiday for our National Day, that maybe the reason why we have not replied the email in time.
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 6, 2012 at 8:58 AM Post #204 of 3,739
Quote:
 
1. The story of the name " Feiao ", it is given by Head-Fi when we became sponsor, since I am using this ID for so long time, it is hard for me to change the ID to " FiiO " , or " James from FiiO " which James is my name in English.
 
2, Yes, I am one of the founder of FiiO cause we are a very strong team, and I am the man to handle marketing issues, of course, I am the CEO of FiiO,  and most of my time is talking with our customer through email, facebook,
 
    forums and other IM like MSN, google talk, skype, QQ. in the past years, we have very few products and not so many user, in fact, I will reply each email by myself ( it still cost me 1 to 2 hours to reply the email on market@fiio.com.cn ) ,
 
    but as you know, although I maybe the busy CEO who spend time on end customer,  I still be a human being and can't handle so many work even I already work 14 hours today. lol, I should fire myself. 
 
3, Now we have a support team, 4 staff help me handle any before/after sale service and tech support, but they need time to learn enough skill, you can understand, he/she must have very good skill in English, Technical knowledge ,
 
    products knowledge and very friendly attitude  to customer. in fact, I am trying to become such great service operator. I have enough technical background ( 15 years in audio R/D, oh, my  youth ), and I have enough knowledge
 
    ( I spend time to collect information from our user and them decide what kind of products our  R/D team should develop ), but obviously poor English ( Hi, guys, at least my English is better than your Chinese, 
atsmile.gif
 ), so please give us
 
    more time, we will become better and better and try to provide the best service in the world ( oh, Apple will not make such stupid mistake if  Cook can  talk with end customer directly , lol ).
 
BTW, we just finished a short holiday for our National Day, that maybe the reason why we have not replied the email in time.


It is wonderful (and flattering) to have the CEO of a respected company interacting here.  IMO, it says many good things about you and your company such as being a smart businessperson who listens to and respects their customer's needs as with Val Kolton of V-Moda who participates here.  I believe FiiO is the best value in portable amps and love the sound of my E11.  Your product greatly improves the listening experience with my headphones at a price I can afford, so I just want to say thank you.
 
Oct 6, 2012 at 10:10 AM Post #205 of 3,739
Quote:
 
1. The story of the name " Feiao ", it is given by Head-Fi when we became sponsor, since I am using this ID for so long time, it is hard for me to change the ID to " FiiO " , or " James from FiiO " which James is my name in English.
 
2, Yes, I am one of the founder of FiiO cause we are a very strong team, and I am the man to handle marketing issues, of course, I am the CEO of FiiO,  and most of my time is talking with our customer through email, facebook,
 
    forums and other IM like MSN, google talk, skype, QQ. in the past years, we have very few products and not so many user, in fact, I will reply each email by myself ( it still cost me 1 to 2 hours to reply the email on market@fiio.com.cn ) ,
 
    but as you know, although I maybe the busy CEO who spend time on end customer,  I still be a human being and can't handle so many work even I already work 14 hours today. lol, I should fire myself. 
 
3, Now we have a support team, 4 staff help me handle any before/after sale service and tech support, but they need time to learn enough skill, you can understand, he/she must have very good skill in English, Technical knowledge ,
 
    products knowledge and very friendly attitude  to customer. in fact, I am trying to become such great service operator. I have enough technical background ( 15 years in audio R/D, oh, my  youth ), and I have enough knowledge
 
    ( I spend time to collect information from our user and them decide what kind of products our  R/D team should develop ), but obviously poor English ( Hi, guys, at least my English is better than your Chinese, 
atsmile.gif
 ), so please give us
 
    more time, we will become better and better and try to provide the best service in the world ( oh, Apple will not make such stupid mistake if  Cook can  talk with end customer directly , lol ).
 
BTW, we just finished a short holiday for our National Day, that maybe the reason why we have not replied the email in time.

I never thought you were the CEO. Hmm, Wow.
 
 
 
 ( Hi, guys, at least my English is better than your Chinese, 
atsmile.gif
 )

 
Hmm.. Maybe. I am fluent(Speaking) in Yunnan dialect (from my birth city of Kunming) and also regular Chinese Mandarin, but I can only read and write at a 3rd grade level.
 
Oct 7, 2012 at 6:36 AM Post #206 of 3,739
meet some trouble to update information on the first page, anyway, the first shot of Mont blanc in the world. still need to fix the mold to make it perfect.
 
 

 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Oct 7, 2012 at 6:53 AM Post #207 of 3,739
love the look
 
Oct 7, 2012 at 10:29 AM Post #209 of 3,739
I love my E11 but if this is more of and audiophile grade setup that's balanced and doesn't color the sound (though the E11 doesn't color the sound much imo) I'm all in.
 

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