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Is this bad?

post #1 of 25
Thread Starter 
I have a pair of Xears TD4 IEMs and I do enjoy them quite a bit.

I took my earphones out and noticed something peculiar about them. The piece that goes on your ear was missing the silver layer in it!

I don't know if it's foreshadowing problems on the near future as far as the ear blowing out, or if it poses a health issue or whatever. I just need to know of I should get them replaced now or see how much longer they live.

I have a backup pair of Kicker EB-141's ready if needed, so if these are done for I won't be without good earphones.



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post #2 of 25

So the grill covering the driver isn't there? That only has durability issues, and it might sound different from the earbud that has the grill. The worse that can happen is something falling inside and ruining the driver. I don't know of any way to fix it, if you can find the grill try to glue it back without covering the holes.

post #3 of 25
Thread Starter 
Quote:
Originally Posted by LizardKing1 View Post

So the grill covering the driver isn't there? That only has durability issues, and it might sound different from the earbud that has the grill. The worse that can happen is something falling inside and ruining the driver. I don't know of any way to fix it, if you can find the grill try to glue it back without covering the holes.
Yes, the grill is lost. I would try to glue it back but i don't even know when it happened or ahere it may be. But as long as they still work I'm fine. Thanks for the quick response
post #4 of 25
Is it in your ear?

Maybe contact the Manu and see whether they can help.

Jim
post #5 of 25
Thread Starter 
Quote:
Originally Posted by AstroTurf View Post

Is it in your ear?
Maybe contact the Manu and see whether they can help.
Jim

I would hope not. It doesn't feel like there's anything foreign on my ear.

Manufacturer will send out a free new pair but I don't feel like there is a need to send em back.
post #6 of 25
Well there you go, that's pretty good customer service.

I would also add that the missing piece may help shape the sound of the headset.

I'd get a replacement and call it a day.

Jim
post #7 of 25
Thread Starter 
Well, this is some ********.

Emailed the guy who runs the company and explained the situation, and he requires you to send a picture of the faulty headphones with the cables cut before you receive a new pair.

Well I did that, only to find out this is not a warranty cause and therefore I can't get a new set unless I buy a new set.

GTFO with that.
post #8 of 25

Hilarious. 

post #9 of 25
Thread Starter 
Quote:
Originally Posted by wahu View Post

Hilarious. 
This dude haha
post #10 of 25

W0W, That is not good.

 

Sorry to hear it, I hope it works out.

 

Jim

post #11 of 25
How can losing the grill not be a warranty issue???
post #12 of 25
Thread Starter 
Quote:
Originally Posted by dweaver View Post

How can losing the grill not be a warranty issue???

Apparently, because it doesn't affect the sound quality it's not their problem.
post #13 of 25
Quote:
Originally Posted by imadroppa View Post


Apparently, because it doesn't affect the sound quality it's not their problem.

I think it became their problem when they told you to cut the cable. Tell them it did affect the sound quality cuz it was rattling inside...

post #14 of 25
Thread Starter 
I'll bug them about it tomorrow. Thing is the guy I talked to didnt seem to care that i had already cut the cables. Didnt even acknowledge it in our conversation.

Honestly i dont really care. They were $50 bucks, my second set because the first one broke the day i got it. Not too satisfied with them right now
post #15 of 25

I wouldn't take it lying down even if it was $5. Still it's hard for me to stay compassionate as it remains the funniest thing I've read all week.

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