Has anyone had any issues with V-MODA screwing up their custom artwork? I received an order today and they did a really poor job. I send them an entirely black and white proof, with the black parts intended to be engraved, and white to be background color. This is the same as every example on their website. For some reason, they chose to engrave some black parts, and then in other spots they engraved white parts and left black bits as background. So some stuff is engraved that shouldn't be, other still is missing that should have been. It was meant to be a gift for my recently deployed wife, and it's sort of **** and I'm really bummed about it.
I e-mailed them, and have yet to hear back. Just wondering if anyone else has had this problem.