EDIT: Image directly from the Philips website
So, official videos, cover, official images, no cover... Assuming they are both official.. Why?
EDIT: I tried contacting. They have horribly terrible service..
Sarah: Hello Zachary!
Zachary: Hello. I seem have found a bit of trouble regarding the Philips Uptowns. On a forum, one was discussing modding the headphones and was not able to remove the foam cushions on them.
Zachary: Each user uploaded imaged depicting the headphones with a slightly different desighn
Zachary: And I am wondering if there is a legitimacy issue with one of the sets
Sarah: I'm sorry for the inconvenience that caused to you. I'll be glad to assist you with this.
Sarah: May I have the model number and purchase date of your Headphones?
The location of the model number depends on the design. So, you will find it either on the stopper, the inner or outer side of the headband, or on the earpiece.
Zachary: -Product Number-
Sarah: May I know the date of purchase of your headphones?
Zachary: At least two months ago. I am not sure of the exact date.
Zachary: Around the end of june
Sarah: Thank you.
Sarah: Are you facing any issues with your headphones?
Zachary: Not at all. I am just wondering if I have the legitimate headphones due to users uploading different variations.
Zachary: For example
Zachary: This does not match the stock photos
Sarah: In this case, Im sorry we will not be able to replace the unit.
Zachary: I am not asking if you are able to replace it, only if you can tell me if my versions of the headphones are legitimate.
Zachary: People have uploaded photos of one variation, where the foam pads are connected to leather covering the cups of the headphones, whereas others have the pads attached to the cups and have a ring around them saying "musicseal"
Zachary: Are they both legitimate or is one a fake?
(Waiting a minute)
Sarah: Please allow me a minute.
Sarah: You may contact our Product Support Team at 1-888-744-5477 and they will be able to help you with detailed product information
Sarah: They are available from Monday - Saturday 9:00 am - 9:00 pm EST
Sunday 9:00 am - 6:00 pm EST
Excluding major holidays
Edited by Lux Nocte - 9/1/12 at 9:46pm