Hi guys, I'm very sad in the pants. Bought a pair of IE8 18 months ago, they were brilliant, stopped working properly after 6 months (no sound in one of the sides), sent it to repair, got it back after a few weeks, it worked.
Last summer on my way to the airport for a week long trip, I was gently removing the earwax from around the plastic base after I took off the tip, and then the earphones stopped working. Same way as the first time.
Anyway, the idiot that is me let time pass, and I only got to sending them back to Sennheiser two months ago. They're still covered by warranty.
In the e-mails that I got back it stated that the ear canals were blocked by earwax. He said that he could try running a few ultrasonic baths at my own risk, and seeing no alternative, I agreed. After a few baths he mailed me back and said that it didn't help much. Sound is better, but they're still not the way they used before. Also sort of tried to put the blame on me for not using the cleaning tools often enough. He is sending them back to me today.
I've been way more careful with this pair than with my previous earphones, so I really don't see how it happened. Either way, it looks like I'm stuck with a pair of expensive-ass earphones which soon enough I won't be able to use. I really hope someone here can help me out with some advice.My question is, what can I do? Is there any way I can fix them by myself, or by sending them to an audio shop?