After a long wait I have finally(Jan 18th 2014) received the cable for my HE-400's I ordered March 17th of 2013. I am very very impressed with the quality of the cable! When I placed the order I ordered the HE cable SPC/Copper. After my first email regarding my order around week 15 of waiting he offered the aluminum splitter upgrade, which I gladly accepted. The splitter is PERFECTLY assembled and polished like a mirror, I was impressed with just that part alone. Around September I sent another message about my order just looking for an update or information on any issues, he was still very backed up with orders and was working extremely long hours trying to catch up. At this point he offered another upgrade, the 26AWG BlackWidow wire, which I also accepted. This cable is an extremely well crafted piece. After the long wait I thought I would be let down by the quality, without a doubt the quality blew me away! Throughout the entire process I never had a single issue contacting him or getting answers about my order. Overall it was a very long wait but the outcome was amazing!
Give him the time he needs and you will receive and AMAZING product! Definitely worth the wait! If you have an order and are having to wait I absolutely suggest hanging in there.
I have absolutely no doubt about the quality and the product.
Thanks for the suggestion too.