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Toxic Cables - Impressions and Discussion Thread - Page 240

post #3586 of 9478
Quote:
Originally Posted by gmahler2u View Post


OH I forgot THIS IS TOXIC appreciation thread!

 

To be fair your initial post was fairly rude, no matter what forum it was posted in.

 

From what you explained Frank is making you a replacement which is surely the best solution as you obviously wanted the cable in the first place.

 

Accidents happen and it is unfortunate that you have an issue with the plug, but Frank is a great guy and I'm sure he will sort this out for you as soon as he can. You just need to have a little patience.

 

The wait is worth it I assure you. Frank's cables are truly fantastic :) 

post #3587 of 9478
Quote:
Originally Posted by Paul Graham View Post

**** sorry to hear about your loss mate!! If you need a yap, send me a pm wink.gif

Thanks paul...i really appreciate ur words...ur a great pal!...he was a great man...a great loss for this world...but life goes on...he is in a better place now partying around...

Sorry guys..its just so fresh..and completely offtopic....

Back ontopic now...
post #3588 of 9478
Quote:
Originally Posted by CraftyClown View Post

To be fair your initial post was fairly rude, no matter what forum it was posted in.

From what you explained Frank is making you a replacement which is surely the best solution as you obviously wanted the cable in the first place.

Accidents happen and it is unfortunate that you have an issue with the plug, but Frank is a great guy and I'm sure he will sort this out for you as soon as he can. You just need to have a little patience.

The wait is worth it I assure you. Frank's cables are truly fantastic smily_headphones1.gif 

I agree with craftlyclown....ur just a bit in bad luck..and now i understand ur reaction...but those things happen..also with other brands...i know!..but as u stated..u will get a replacement...i know the wait is long..but well worth it..

Tip...Next time..dont just bombard this wonderful thread with just a negative outburst without explaining..as we all are friends here wink.gif
Edited by hifimanrookie - 5/10/13 at 1:19pm
post #3589 of 9478
Quote:
Originally Posted by hifimanrookie View Post


I agree with craftlyclown....ur just a bit in bad luck..and now i understand ur reaction...but those things happen..also with other brands...i know!..but as u stated..u will get a replacement...i know the wait is long..but well worth it..

Tip...Next time..dont just bombard this wonderful thread with just a negative outburst without explaining..as we all are friends here wink.gif


cool.gif

post #3590 of 9478
Quote:
Originally Posted by gmahler2u View Post

well, i'm just frustrated with frank guy!!!  I received the cable about several weeks ago...I got the cable with bad plug...It's NOT my fault!  I send it back, but I forgot to send it back without tracking number.  He saying making me new one but its situation I can't get the refund...I'm experience never listen toxic cable but I don't really care freakin cable!! it's too busy making cable! man worst ever!!!!!

Sorry mate, you received a cable and messaged me to say you were very happy with it and later contacted say the RSA plug is broken and wanted me to refund you straight away, after requests for pictures i received one, to show the plug indented, which would not allow you to use the cable. I had trouble causing that damage intentionally, when i attempted to find out how this could happened, that part of the plug is extremely strong, but regardless, when a customer says they received a faulty product, i will do everything i can to fix it.

I then asked you to return the cable and made it very clear to you, to use a tracked postage method. 

 

You contacted me a week later asking if i received the cable, the answer was no, and i asked for the tracking. You said USPS charges over $100 to send the IEM cable with tracking (i did not think a small envelope would cost much more then $20) and sent it standard post instead and to this day this cable still has not arrived. In this situation, i would have every right to refuse to do anything, but i said i will send you another £155 cable out of my own pocket.

 

Yes, i said that 2 weeks ago and the cable will be sent as soon as i get a chance. If you no longer want it, just let me know.

 

Will be going through messages now and remaining ones tomorrow, please bare with me lads.


Edited by Toxic Cables - 5/10/13 at 5:58pm
post #3591 of 9478
Sorry but i have to say. This..who in his normal mind decides to sent an expensive cable by normal mail without tracking to save some pennies?... Its a big risk u take doing that! Its not first time something gets lost because of no tracking..i lost a pair of westones um3x because of that a few years back..i was lucky the US seller was very 'thoughtfull' (i paid by paypal) and sent me another pair after a million mails and a direct mail to a certain fraude department in the usa specialized in internet fraude....its always handy to have a bro who has lots of contacts all over the world..

Even if u sent something back for replacement or repair..always do it by track and trace..or else u could not be so lucky as doing business with frank...sometimes others arent so thoughtful..as thats also partly understandable..as they are lots of people trying to rip off honest hardworking sellers..(there is a nice story about that here on headfi..the thieves got caught by the way!)..so if u wanna be safe..always use track and trace..its worth those extra few dollars/euros/pounds.

Ps frank..u got mail.
post #3592 of 9478

Fake Toxic Cables

 

I have just come across someone selling cables with the Toxic Cables branding on another Forum, unfortunately i cannot understand it, as it's in another language, but it's become quite a large thread.

 

It appears that someone is cloning my cables, the cables are very evidently not made by me, and looking closely at one of the wires, i can also see that it is not my wire either.

 

 

    

 


Edited by Toxic Cables - 5/10/13 at 8:22pm
post #3593 of 9478
Quote:
Originally Posted by Toxic Cables View Post

Fake Toxic Cables

 

I have just come across someone selling cables with the Toxic Cables branding on another Forum, unfortunately i cannot understand it, as it's in another language, but it's become quite a large thread.

 

It appears that someone is cloning my cables, the cables are very evidently not made by me, and looking closely at one of the wires, i can also see that it is not my wire either.

 

 

    

 

What can you do about it? Those who actually want to buy your cables will only do so from you. Take it as a compliment that people are faking your cables as they wouldn't do so unless they are good and popular. You really shouldn't worry about it and the build of the copies looks crap. 


Edited by lin0003 - 5/10/13 at 8:56pm
post #3594 of 9478
Quote:
Originally Posted by Toxic Cables View Post

Fake Toxic Cables

 

I have just come across someone selling cables with the Toxic Cables branding on another Forum, unfortunately i cannot understand it, as it's in another language, but it's become quite a large thread.

 

It appears that someone is cloning my cables, the cables are very evidently not made by me, and looking closely at one of the wires, i can also see that it is not my wire either.

 

 

    

 

Maybe to help those looking at cables you can post in the listings that they in fact bought wire from you? Like mine....

post #3595 of 9478

It's one thing to sell cables made with my wire, but it's another when the person is using my company logo on the cables they are making.

post #3596 of 9478
Quote:
Originally Posted by kenman345 View Post

Maybe to help those looking at cables you can post in the listings that they in fact bought wire from you? Like mine....

Post in my listing? confused_face(1).gif

post #3597 of 9478
Quote:
Originally Posted by Toxic Cables View Post

It's one thing to sell cables made with my wire, but it's another when the person is using my company logo on the cables they are making.

Yea man, you're skimping on me. Why didn't I get those cool shrinkwraps with your logo on it? Those are sweet as hell.

 

In all seriousness, the market being flooded with fakes is bad for business not just because of those that buy them and know they are fake but for those that are tricked and then complain about Toxic Cables inappropriately as they are not actual users of your products. You can't control build quality or wire quality. 

 

Is the best way to ensure a cable is yours to PM you on a per basis situation?

 

 

 

Quote:
Originally Posted by Toxic Cables View Post

Post in my listing? confused_face(1).gif

Post in the FS listings that are in fact your legitimate cables. Sellers of your cables could PM you to ask you to do this verification and ensure fakes are not being bought 


Edited by kenman345 - 5/10/13 at 9:11pm
post #3598 of 9478
Quote:
Originally Posted by kenman345 View Post

Yea man, you're skimping on me. Why didn't I get those cool shrinkwraps with your logo on it? Those are sweet as hell.

 

In all seriousness, the market being flooded with fakes is bad for business not just because of those that buy them and know they are fake but for those that are tricked and then complain about Toxic Cables inappropriately as they are not actual users of your products. You can't control build quality or wire quality. 

 

Is the best way to ensure a cable is yours to PM you on a per basis situation?

 

 

 

Post in the FS listings that are in fact your legitimate cables. Sellers of your cables could PM you to ask you to do this verification and ensure fakes are not being bought 

I don't provide heatshrink with my logo on it, the person making those cables has had them made himself.

 

I have previously had someone return a faulty cable to me for repair, on receiving the cable, i was able to see that it was my wire, but not made by me, but the user was told the cable was purchased from me.

 

Anyone wishing to buy used cables, feel free to contact me with details of the listing, and i be happy to verify if the cable is mine or not.

 

Indeed, sellers can also contact me to verify the cables for them. 


Edited by Toxic Cables - 5/10/13 at 9:26pm
post #3599 of 9478
Quote:
Originally Posted by Toxic Cables View Post

I don't provide heatshrink with my logo on it, the person making those cables has had them made himself.

 

I have previously had someone return a faulty cable to me for repair, on receiving the cable, i was able to see that it was my wire, but not made by me, but the user was told the cable was purchased from me.

 

Anyone wishing to buy used cables, feel free to contact me with details of the listing, and i be happy to verify if the cable is mine or not.

 

Indeed, sellers can also contact me to verify the cables for them. 

Cool, that's why I clearly list mine as a DIY cable. It's your wire but not your handiwork. Hopefully these fakes and misrepresentations will fade away

post #3600 of 9478

ok Frank,I received your EMAIL . HOW IS THE DIFFERENCE for  8ft silver Widow ALL IN SILK for my audeze lcd 2? my email is luciaberto@yahoo.it

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