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Toxic Cables - Impressions and Discussion Thread - Page 176

post #2626 of 7481
Quote:
Originally Posted by philo50 View Post

just where did I use words like dishonest and fraudulent....get a life.....

 

He said ONE EVEN Not meaning you in particular.

post #2627 of 7481
Quote:
Originally Posted by philo50 View Post

just where did I use words like dishonest and fraudulent....get a life.....

Not u!! The other poster. Read a few posts back..and my post was in general..my only direct reply to u is that ur acting a bit foolishly..to much agression in ur post..like post: get a life??? And the other: rabid fanboy? That are direct attacks..and here on headfi we dont appreciate that kind of reactions..we are here for our hobby..with respect to anyone..i dont call u names right? So pls keep it civil..i saw threads being closed for less!! And i suppose u dont want that..so i will end this discusion..as i said..am not here to insult anyone..i do have a life and i have real life experience in my profession with paid off parties to destroy other brands names..so my apologies if i am abit to passionate in defending toxic cables as a company..am sure u wish toxic cables to be even more succesfull..and that the service of lately will be improved..am sure it will..give it time..all the best!

post #2628 of 7481
Quote:
Originally Posted by Paul Graham View Post

 

He said ONE EVEN Not meaning you in particular.

sure looked like he was referring to me.....not cool

post #2629 of 7481
Quote:
Originally Posted by Paul Graham View Post

 

He said ONE EVEN Not meaning you in particular.

Thanks paul. But...just let it go...with this discussion no one wins..and i saw a few threads being closed by the administrators because of this kind of behaviour/discusions..and we dont want that!

post #2630 of 7481

No we don't! I'll leave it to your better judgement mate ;)

post #2631 of 7481
Guys, relax. All of this is pretty pointless.
post #2632 of 7481

Been away for a day to come back to 20 post, great to see the thread doing so well. biggrin.gif

 

All jokes aside. Regarding recent late replies to email, i posted here a week or so ago to say that emails will take time to reply to and can take a few days, depending on when i last checked them.  I have two options, reply to emails all day, and i get over a hundred each day, most new order inquiries, many of which i have been directing to other companies i used myself previous, or make cables everyone is waiting for.

 

Also as stated before, my son was unwell for some time earlier this year, at which point i was unable to make any orders or send anything out, this is what ultimately caused the current delays, after this current batch, some of which shipped today and the rest of which will ship Monday, has shipped, i have a IEM and then a headphone cable batch to do, after which, i will be back on track.

 

I do not give priority to anyone's orders, the only time a cable might ship before others is when i have that cable in stock, and if anyone is interested, i have a 13ft 8 wire Audez'e SP cable, a 4 wire 24AWG rectangular silver Audez'e cable and  2 x 24 wire HD800 cables in stock and ready to ship. I have had the manufacturer of what i consider to be one of the best headphones currently available, order some cables from me, and they too waited in line like everyone else

 

As previously stated, i do not rush my cables, if someone needs a cable quick, then please look elsewhere, if you want a well made cable, build with the best materials i can find and are willing to wait for it, then you have come to the right place. 

 

If someone is not happy with the wait or feels this is some ponzi scheme, then request a refund, i am not holding anyone's money to ransom here, anytime someone requests a refund, as long as it is not a special order that has already started, i am more then happy to provide a full refund, even though it does mostly cost me more then what was originally paid to process a refund.

 

Taking orders and then taking payments is not something i will ever do, i have done it before and was left with cables i could not sell, when the buyers never completed the sale.

 

Shiver, your cable has already shipped. You said you wanted it for the weekend, so i paid the extra for Saturday delivery. I could have shipped it yesterday like i had originally said, if you did not change your cable to a sleeved version at the last minute, the 22AWG Black Widow is sold without sleeving, i thought everyone knew this, so unless i am told that you want the cable sleeved, i can't guess it. Due to the sleeving i use on my current cables not fitting the Widow, i had to order some especially in for your cable, as you can see from the receipt below (Google Hypex), this caused the delay of an extra day and why i could not ship yesterday, as the sleeving only arrived today. 

 

As for your other comment, as stated above, in stock cables ship sooner for customers, no one takes priority with my orders. I don't even have my own custom cable for any of my own headphones, so your comment of friends taking priority is completely wrong.

 

 

Website was updated sometime ago to reflect the wait.

 

My apologies again to those who have been waiting, the first batch is complete and will go out on Monday, there are some order that have some interconnects with them also, these interconnects are not yet made, if you would like the cables shipped first, please let me know, i can then ship the interconnects to you at a later date, at my own cost.

 

Please let me stress again, i do have a very long wait, my emails will take time to reply to for the upcoming weeks while i try to complete orders, Those who cannot wait, send me an email with Refund in the header, please provide the date of order, cable ordered and amount paid and as long as it's not a special order item, that has already started production, you will be given a prompt refund.

 

Some wonder why i have not listed my new cables yet, i have near a dozen new cables that are not listed, and this is why. Adding new cables to the site would increase the amount of sales and this is not something i want currently.

 

Also, as had been done with some customers, you are able to place and order and leave a 50% deposit and the rest is to be paid when order is ready to be shipped. I do not take orders with no payments upfront.

 

Current batch headphone cables will fully ship Monday, some have shipped today, but not many. Please don't message me asking if your cable shipped today, as it takes up time in my searching, those with order in the current batch can PM me on Tuesday, please put "Tracking" in the header, along with your order date, cable ordered and amount paid, and i will be able to give you a tracking number.

 

Sorry for the wait.


Edited by Toxic Cables - 3/8/13 at 1:57pm

http://www.toxic-cables.co.uk                  PREPARE TO BE INTOXICATED

 

 

Reply
post #2633 of 7481
Quote:
Originally Posted by Toxic Cables View Post

Been away for a day to come back to 20 post, great to see the thread doing so well. biggrin.gif

 

All jokes aside. Regarding recent late replies to email, i posted here a week or so ago to say that emails will take time to reply to and can take a few days, depending on when i last checked them.  I have two options, reply to emails all day, and i get over a hundred each day, most new order inquiries, many of which i have been directing to other companies i used myself previous, or make cables everyone is waiting for.

 

Also as stated before, my son was unwell for some time earlier this year, at which point i was unable to make any orders or send anything out, this is what ultimately caused the current delays, after this current batch, some of which shipped today and the rest of which will ship Monday, has shipped, i have a IEM and then a headphone cable batch to do, after which, i will be back on track.

 

I do not give priority to anyone's orders, the only time a cable might ship before others is when i have that cable in stock, and if anyone is interested, i have a 13ft 8 wire Audez'e SP cable, a 4 wire 24AWG rectangular silver Audez'e cable and  2 x 24 wire HD800 cables in stock and ready to ship. I have had the manufacturer of what i consider to be one of the best headphones currently available, order some cables from me, and they too waited in line like everyone else

 

As i have also said before, i do not rush my cables, if someone needs a cable quick, then please look elsewhere, if you want a well made cable, build with the best materials i can find and are willing to wait for it, then you have come to the right place. 

 

If someone is not happy with the wait or feels this is some ponzi scheme, then request a refund, i am not holding anyone's money to ransom here, anytime someone requests a refund, as long as it is not a special order that has already started, i am more then happy to provide a full refund, even though it does mostly cost me more then what was originally paid to process a refund.

 

Taking orders and then taking payments is not something i will ever do, i have done it before and was left with cables i could not sell, when the buyers never completed the sale.

 

Shiver, your cable has already shipped. You said you wanted it for the weekend, so i paid the extra for Saturday delivery. I could have shipped it yesterday like i had originally said, if you did not change your cable to a sleeved version at the last minute, the 22AWG Black Widow is sold without sleeving, i thought everyone knew this, so unless i am told that you want the cable sleeved, i can't guess it. Dues to the sleeving i use on my current cables not fitting the Widow, i had to order some especially in for your cable, as you can see from the receipt below, this caused the delay of an extra say and why i could not ship yesterday, as the sleeving only arrived today. 

 

As for your other comment, as stated above, in stock cables ship sooner for customers, no one takes priority with my orders. I don't even have my own custom cable for any of my own headphones.

 

 

Website was updated sometime ago to reflect the wait.

 

My apologies again to those who have been waiting, the first batch is complete and will go out on Monday, there are some order that have some interconnects with them also, these interconnects are not yet made, if you would like the cables shipped first, please let me know, i can then ship the interconnects to you at a later date, at my own cost.

 

Please let me stress again, i do have a very long wait, my emails will take time to reply to for the upcoming weeks while i try to complete orders, Those who cannot wait, send me an email with Refund in the header, please provide the date of order, cable ordered and amount paid and as long as it's not a special order item, that has already started production, you will be given a prompt refund.

 

Some wonder why i have not listed my new cables yet, i have near a dozen new cables that are not listed, and this is why. Adding new cables to the site would increase the amount of sales and this is not something i want currently.

 

Also, as had been done with some customers, you are able to place and order and leave a 50% deposit and the rest is to be paid when order is ready to be shipped. I do not take orders with no payments upfront.

 

Hey Frank, welcome back :), got messy here. I wish you and your son good health .

 

Guys don't panic, I did not panic yet. I also waiting for my cable for over 9 weeks. I spoke with Frank this week and found out that at 10 AM he did not get any sleep yet for the night before. I think he is working hard to recuperate.

 

I am sure he will get this straight soon, I hope he does as I am very anxious to get my cable too :D

post #2634 of 7481
Quote:
Originally Posted by Toxic Cables View Post

Been away for a day to come back to 20 post, great to see the thread doing so well. biggrin.gif

 

All jokes aside. Regarding recent late replies to email, i posted here a week or so ago to say that emails will take time to reply to and can take a few days, depending on when i last checked them.  I have two options, reply to emails all day, and i get over a hundred each day, most new order inquiries, many of which i have been directing to other companies i used myself previous, or make cables everyone is waiting for.

 

Also as stated before, my son was unwell for some time earlier this year, at which point i was unable to make any orders or send anything out, this is what ultimately caused the current delays, after this current batch, some of which shipped today and the rest of which will ship Monday, has shipped, i have a IEM and then a headphone cable batch to do, after which, i will be back on track.

 

I do not give priority to anyone's orders, the only time a cable might ship before others is when i have that cable in stock, and if anyone is interested, i have a 13ft 8 wire Audez'e SP cable, a 4 wire 24AWG rectangular silver Audez'e cable and  2 x 24 wire HD800 cables in stock and ready to ship. I have had the manufacturer of what i consider to be one of the best headphones currently available, order some cables from me, and they too waited in line like everyone else

 

As i have also said before, i do not rush my cables, if someone needs a cable quick, then please look elsewhere, if you want a well made cable, build with the best materials i can find and are willing to wait for it, then you have come to the right place. 

 

If someone is not happy with the wait or feels this is some ponzi scheme, then request a refund, i am not holding anyone's money to ransom here, anytime someone requests a refund, as long as it is not a special order that has already started, i am more then happy to provide a full refund, even though it does mostly cost me more then what was originally paid to process a refund.

 

Taking orders and then taking payments is not something i will ever do, i have done it before and was left with cables i could not sell, when the buyers never completed the sale.

 

Shiver, your cable has already shipped. You said you wanted it for the weekend, so i paid the extra for Saturday delivery. I could have shipped it yesterday like i had originally said, if you did not change your cable to a sleeved version at the last minute, the 22AWG Black Widow is sold without sleeving, i thought everyone knew this, so unless i am told that you want the cable sleeved, i can't guess it. Due to the sleeving i use on my current cables not fitting the Widow, i had to order some especially in for your cable, as you can see from the receipt below (Google Hypex), this caused the delay of an extra day and why i could not ship yesterday, as the sleeving only arrived today. 

 

As for your other comment, as stated above, in stock cables ship sooner for customers, no one takes priority with my orders. I don't even have my own custom cable for any of my own headphones, so your comment of friends taking priority is completely wrong.

 

 

Website was updated sometime ago to reflect the wait.

 

My apologies again to those who have been waiting, the first batch is complete and will go out on Monday, there are some order that have some interconnects with them also, these interconnects are not yet made, if you would like the cables shipped first, please let me know, i can then ship the interconnects to you at a later date, at my own cost.

 

Please let me stress again, i do have a very long wait, my emails will take time to reply to for the upcoming weeks while i try to complete orders, Those who cannot wait, send me an email with Refund in the header, please provide the date of order, cable ordered and amount paid and as long as it's not a special order item, that has already started production, you will be given a prompt refund.

 

Some wonder why i have not listed my new cables yet, i have near a dozen new cables that are not listed, and this is why. Adding new cables to the site would increase the amount of sales and this is not something i want currently.

 

Also, as had been done with some customers, you are able to place and order and leave a 50% deposit and the rest is to be paid when order is ready to be shipped. I do not take orders with no payments upfront.

 

Current batch headphone cables will fully ship Monday, some have shipped today, but not many. Please don't message me asking if your cable shipped today, as it takes up time in my searching, those with order in the current batch can PM me on Tuesday, please put "Tracking" in the header, along with your order date, cable ordered and amount paid, and i will be able to give you a tracking number.

 

Sorry for the wait.

If you look at Frank's long reply you will surely understand why we need to wait for a quality product.  We must appreciate that Frank like others has his own problem.  As Frank has sincerely mentioned if anyone does not want to wait by all means he can ask for a full refund.  I have ordered an OCC cable from Frank for my HD800 and Frank told me that I need to wait for 9 weeks which I don't mind for the waiting.  I am sure a lot of us will support Frank to overcome his difficult time.  Cheer up Frank and I am sure you got a lot of fans. 

post #2635 of 7481

Welcome back frank...i was missing u already here on headfi...hope all isfine with ur son now!

oh yeah..isent u a pm to change my ordered cable into a balanced one..yep..am one of those guys who wantto change his order..lolz...i am going to have a custom baked one of a kind dac/amp for me in the next few months....but take ur time to reply..as i know my cable is not to be shipped before end of march.biggrin.gif


Edited by hifimanrookie - 3/8/13 at 2:11pm
post #2636 of 7481
butvk
Nov 30, 2012 at 8:02 am

Hi,

 

I understand you are busy posting on this forum ;), but I could you tell me the story of my order #184?

I paid it 20/11, sent you email some days after without response. Order still sits "pending"..

38x38px-ZC-385e0345_download2xxxxx.jpeg
Toxic Cables
Nov 30, 2012 at 12:54 pm

I have seen your order, i believe i also sent you an email that day, to let you know that we have a 6-7 weeks wait time for cables to be made and shipped as we are currently flooded with order, below if the email you should have received, please let me know what you would like to do.

butvk
Nov 30, 2012 at 11:46 pm

Hi,

 

I haven't seen your email. Good to know your business is growing, I hope you will be able to send my cable soon.

 

By the way, maybe it could be an idea to reflect this big demand on your website - I understood "availability 19" as you have these 19 cables in stock already. Maybe your other customers get confused too

Toxic Cables
Dec 1, 2012 at 1:38 pm

On the website, it's only possible to list items by putting a quantity on it, customers are sent an email after purchase and are welcome to a full refund if they cannot wait.

 

I will try to get your cables out, as soon as possible

 

butvk
Feb 11, 2013 at 12:01 pm

It is going to be 3 months or 12 weeks soon since I paid and you haven't delivered.

Please send my money back.

 

Toxic Cables
Feb 11, 2013 at 1:11 pm

The cable has already started being made in the current batch, they cover all orders till 16th December so will include yours and are expected to ship in just a week.

 

If you would still prefer a refund then please provide me your full name so i can check which order is yours and process the refund straight away. After refund is issues, money will be back in your account in 5-7 days.

 

If you like, you can wait just another week and it will be sent.

post #2637 of 7481
Quote:
Originally Posted by butvk View Post

butvk
Nov 30, 2012 at 8:02 am

Hi,

 

I understand you are busy posting on this forum ;), but I could you tell me the story of my order #184?

I paid it 20/11, sent you email some days after without response. Order still sits "pending"..

38x38px-ZC-385e0345_download2xxxxx.jpeg
Toxic Cables
Nov 30, 2012 at 12:54 pm

I have seen your order, i believe i also sent you an email that day, to let you know that we have a 6-7 weeks wait time for cables to be made and shipped as we are currently flooded with order, below if the email you should have received, please let me know what you would like to do.

 

If you cannot wait, please let me know, i would be more then happy to make a full refund.

 

butvk
Nov 30, 2012 at 11:46 pm

Hi,

 

I haven't seen your email. Good to know your business is growing, I hope you will be able to send my cable soon.

 

By the way, maybe it could be an idea to reflect this big demand on your website - I understood "availability 19" as you have these 19 cables in stock already. Maybe your other customers get confused too

Toxic Cables
Dec 1, 2012 at 1:38 pm

On the website, it's only possible to list items by putting a quantity on it, customers are sent an email after purchase and are welcome to a full refund if they cannot wait.

 

I will try to get your cables out, as soon as possible

 

butvk
Feb 11, 2013 at 12:01 pm

It is going to be 3 months or 12 weeks soon since I paid and you haven't delivered.

Please send my money back.

 

Toxic Cables
Feb 11, 2013 at 1:11 pm

The cable has already started being made in the current batch, they cover all orders till 16th December so will include yours and are expected to ship in just a week.

 

If you would still prefer a refund then please provide me your full name so i can check which order is yours and process the refund straight away. After refund is issues, money will be back in your account in 5-7 days.

 

If you like, you can wait just another week and it will be sent.

I think it's already been established that orders have been taking much longer then i had originally said. I see you have edited out some parts of my messages also.

 

I have processed a full refund for you.


Edited by Toxic Cables - 3/8/13 at 4:51pm

http://www.toxic-cables.co.uk                  PREPARE TO BE INTOXICATED

 

 

Reply
post #2638 of 7481
Quote:
Originally Posted by Paul Graham View Post

 

Which amp dude?

In my sig :D

post #2639 of 7481

Well, if its any consolation, I've been waiting 4 months for my cables. I don't mind the wait, because I know Frank will not disappoint.

post #2640 of 7481

+1 i agree..can u imagine that the new amp i am going to order in may has a 18 weeks waiting time? That puts the waiting time for franks cables in another light..wink.gif

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