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Not able to edit community profile or account info <- Read your welcome PM.

post #1 of 153
Thread Starter 

New to the forum so not exactly sure but It seems that the edit community profile and account info does not appear on my profile page? I'm only able to see this

 

Untitled.png

 

I'm using firefox 11.0 and safari on iOS.

any help would be great, thanks.

 

[edit:] i have definitely verified my email

post #2 of 153

Hi rustykpr,

 

Are you using any extensions?  If so, have you tried disabling them?  This might be the cause of your issue.  I've tried Firefox 11.0 with a test account, and I'm seeing everything function normally.

post #3 of 153
Thread Starter 

hi Joe,

 

the only extension i was running was adblock plus, i disabled it and still had the same problem. I also uninstalled the browser then installed Firefox 12.0 and still have the same problem.

post #4 of 153

It seems to be working fine for me in Firefox 12 on my OSX machine.  Have you drived uninstalling the extensions, clearing your cache, and restarting your browser?

post #5 of 153
Thread Starter 

Ok, so I've done that for Firefox, IE 9 and Chrome (all latest releases), on my computer as well as a friends old laptop running earlier releases of the same browsers as well as Safari on iOS and still have the same problem.

post #6 of 153

I can't edit my profile either. I was able to last year when I created my account, but now there's no edit button, and I tested it with Firefox, Opera and Chrome.
 

post #7 of 153

It's passed to the tech team, so as soon as I have more information, I'll let you know.

post #8 of 153

Give it a try now, guys.

post #9 of 153
Thread Starter 
Yep all working now, Thanks joe.
post #10 of 153

Having the same problem here. 

post #11 of 153

Boss429, it should be fixed for you.  Give it a try.

post #12 of 153

Thanks joe, working great. 

Really appreciated the quick help. 

post #13 of 153

I have the same issue, tried clearing cache and other stuff with Chrome. I was able to edit last month. Please help, thanks.

post #14 of 153

jerrikai, you should be able to access it now.

post #15 of 153

Yup, thanks joe! 

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