Originally Posted by OddJobs
Rest did not work. Emailed Ibasso about get unit serviced and response was:
We are very sorry to hear that your HDP-R10 met some problems.
Cause we only sale HDP-R10 in Japan officially, we cannot support you directly.
(According to the rule between iBasso Audio and Hibino-intersound)
But if Rich World Japan (We think they have an office in Japan) connect with us, we can support them.
So, would you mind getting touch with Rich World Japan first and send the player to them?
Let them be the "client", and let's solve the problem you met.
Hibino iBasso Audio support team
Rick World Japan was hope I got it through on Amazon, emailed they but I get no response. Guess I will have to find someone in Japan to be the middle man.
Am sorry to hear about this - I'd be very frustrated and disappointed in your shoes.
Still no response from Rich World Japan?
This may be a long shot, but perhaps email Tomo
, from Rooth Japan. He won't be able to help you personally, but may well be able to put you onto a Japan based contact.
Keep us posted.
I'm still enjoying my HDP-R10. The thing that still strikes me the most, when compared to iMod / RX MK3, is not only the increased width and depth of soundstage, but also the exquisitely musical balance. Although no frequency sounds boosted, or exaggerated, the whole presentation still sounds very exciting.
I have now used up all the internal storage as well as a 32gb micro SD.... and I have to say, I have had absolutely no problems with lagging, or instability. Admittedly, it's not as fast or responsive as my iMod, or Clip+, but it's perfectly usable. I get no frustrations from boot-up time nor battery life, which is also perfectly acceptable. The only downside is the size / weight of the unit, which really isn't a big deal, as I wouldn't go running / cycling with such an expensive unit regardless.
As I final note, I'll say that the 1plus2 + HDP-R10 = sonic bliss.