I recently had the extreme pleasure of dealing with Brian Goto of BTG-Audio (http://btg-audio.webs.com/) while having my Ultimate Ears SuperFi 3 repaired. He was very reasonably priced, did good quality work, went out of his way to make sure I got my item in a timely fashion, and is a really nice, professional guy.
The UE Super.Fi 3s were my first (relatively) high-end earphones, but after a few years of periodic use, the silver cable was starting to turn green and come loose from the "Y". I ordered a replacement cable direct from UE, but when I was pulling out the cable from the IEM housing, the entire internal connector came out with it. UGH! I threw them in a drawer and opined for a few years about how I wished I could get them repaired (as they were out of warranty, UE refused to touch them) until I stumbled upon Head-Fi and thereby Brian Goto. I shot him an email with photos letting him know what I wanted done and we agreed on terms. I sent the IEM to him, he did the repair, and I got it back all within a week (including shipping both ways from IL to CA). The quality of workmanship is good, considering how small both the connector and IEM themselves are, and overall it was an excellent experience.
His forte seems to be recabling or removable-cable mods for headphones, but, if this was any indication, he is more than capable of doing most electronics repairs. If you are in the market for a mod or repair, I highly recommend BTG-Audio!
Before:
Showing the connector completely dislodged from the IEM housing and the housing itself.
After:
The cables attached after the repair. As you can see, there is a little bit more of a gap in the repaired IEM than the non-repaired one, but Brian warned me that that may happen during the repair. It doesn't affect the usage or feel of the IEMs in any way and is not as noticeable in person as it is in that photo. Of course when they're in my ears, they're in a position that it's not viewable at all.
Again, cable attached, all is well!
Edited by He11fire217 - 4/24/12 at 2:35pm
