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Fender IEM (Aurisonics) Impressions, Reviews & Discussions Thread - Page 398

post #5956 of 5959
Same thing happened to mine and Jvc Japan wouldn't repair it.if you bought it from Amazon then see if you can return for defect.
post #5957 of 5959
Quote:
Originally Posted by bncarroll View Post

Hi, my name is Brittney and I am from Fender IEM's warranty department. If you will contact me via email at bcarroll@fender.com, I'll be happy to help you with your return issues. 
I recently had the pleasure of contacting Brittney from Fender's warranty department about my ASG 2.5's and I must say, what a quick response from the friendliest person! We communicated through email, which by the way was more like a live chat and my warranty request was QUICKLY RESOLVED efficiently! A word of advice to all with warranty issues, be fast with your replies to Brittney and she will have you smoking to your local mail courier with fire on your arse. LOL! Thank you Brittney and it was a great pleasure speaking to you!!
Edited by runningwitit - 2/24/17 at 7:43am
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It was about time for Fender to start caring about their IEM customers (left abandoned since Aurisonics acquisition). Good news indeed.

post #5959 of 5959
Quote:
Originally Posted by tienbasse View Post

It was about time for Fender to start caring about their IEM customers (left abandoned since Aurisonics acquisition). Good news indeed.
We're not left behind anymore, they have a real soldier handling us... All I can say is WOW!! Just finished jamming my ASG 2.0's and man what_ a_ sensation !!!
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