Originally Posted by bareyb
If he never registered them... Maybe?
Actually, HifiMAN will ask for a receipt or some form of a proof-of-purchase. If you are a 2nd owner and experience a headphone issue, HifiMAN will work with you. In my case, I had the Rev. 1 (black encased drivers) -- and these were not a "Limited Edition" as some would like to make you believe, but more like a "Problematic Edition". In order to provide me service, HifiMAN charged me a fee of $80.00. This fee included the replacement version of a pair of HifiMAN headphones as well as the shipping costs to get them to me. Now, this might seem like a bit of rub for some people, I think it is actually quite realistic and also a great option as HifiMAN is willing to work with owners, even if they are the 2nd or 3rd owner of the Headphones.
Since HifiMAN asks you only to send the headphones in, but not any of the accessories, it is best to remove the ear pads and obviously the cable for the headphones. Then, ship in the neekid headphones to the instructed address. The chances are quite high than HifiMAN will send you a new, fully-complete headphone package to include a cable as well as another pair of ear pads. With this being the case, these included accessories can make one feel a bit better and serve as more of an offset of the cost paid out to have the exchange performed for you.