A quick update on my HE400:
I contacted customer service and according to them, they can't just send me a headband.
"Firstly, it is not to purchase a headband. It is not easy to change the headband by yourself. For problem like this, our engineers suggest our customers to send the headphone back for replacement. Customers probably will get the earcups broken while taking off the screws. "
They want me to send the headphone in and let them repair it for $100 + shipping. Unfortunately I bought this pair used on ebay and the original receipt wasn't sent to me.
And for those wondering, I absolutely babied this pair. It was never dropped or mishandeled. The plastic snapped while on my head in usage and the glue on the headband let it hang on for a couple more days, but eventually it separated as well. I'm not sure how the original owner treated them, hell, he may have even sold them to me damaged on purpose.
Live and learn, I guess.
Edited by scizzro - 6/24/13 at 8:26am