Just wanted to post about a great experience. I have a pair of Alessandro MS-1s that I have had for a while and the "y" was splitting and shorting. I emailed Alessandro and they quoted me $35.00 to repair it and send it back. I asked them to switch it out to 1/4" from the original 1/8". I sent them out on the 7th and got a reply on the 15 saying the repair was done they switched out the plugs gave me new drivers and new pads for $45! Great service and switched plug, new drivers and pads.....I am definitely a satisfied customer.