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Ibasso Dx100 bugs to fix or features to add : Please tell us what you want to fix or add - Page 5

post #61 of 218
Quote:
Originally Posted by turokrocks View Post



Thanks Mython, copied your new list, and updated the first page.

Keep them coming.



OK, I'm not too proud to admit making mistakes, myself.

 

I've just double-checked my new 64gb MicroSDXC card, and it seems I unwittingly dragged and dropped some folders onto it that I hadn't intended to. Consequently, although I had no reason to expect it, it turns out I accidentally had some duplication of a few folders from my 32gb card onto my new 64gb, hence my apparent finding that the DX100 was showing files that (I had every reason to believe) weren't on the new card. My mistake and I hold my hands up to it and admit it. Sorry iBasso rolleyes.gif      The other 3 points still stand, however.

 

I've also noticed that haptic feedback still vibrates the DX100 when I switch it off, even though I disabled the 'haptic feedback' option in the relevant Android menu.

post #62 of 218
Thread Starter 
Quote:
Originally Posted by Mython View Post



OK, I'm not too proud to admit making mistakes, myself.

 

I've just double-checked my new 64gb MicroSDXC card, and it seems I unwittingly dragged and dropped some folders onto it that I hadn't intended to. Consequently, although I had no reason to expect it, it turns out I accidentally had some duplication of a few folders from my 32gb card onto my new 64gb, hence my apparent finding that the DX100 was showing files that (I had every reason to believe) weren't on the new card. My mistake and I hold my hands up to it and admit it. Sorry iBasso rolleyes.gif      The other 3 points still stand, however.

 

I've also noticed that haptic feedback still vibrates the DX100 when I switch it off, even though I disabled the 'haptic feedback' option in the relevant Android menu.



No problem, updated.

post #63 of 218

- When you go back from a specific album to all albums, selection goes back to the top, which is annoying if you have hundreds of albums and you're trying to get to an album starting with letter Z.

- If the name of the album/song/artist is too long, it will only show the first certain amount of letters and then '...' This is expected, but without some method of displaying the whole length of the name, such as the title sliding across horizontally to the left showing you the whole name, general song selection becomes extremely difficult (I.e. I cannot distinguish between Mozart Violin Concerto No. 21 and Mozart Violin Concerto No. 24 because they're cut off with '...')

- Flac and aiff tags are not recognized at all.

- Ability to add songs to playlist is limited to either adding each song individually, or by a list displaying every single song inside the dap by alphabetical order.

- There's no ability to skip to a certain letter in the large list.

- No way to display songs by composer.

- When you select a song in a folder under Directory, instead of the playlist being the music inside that folder, it defaults to all music.

 

Bugs: - I left Sorenslim's burn in track playing overnighting when I tried playing a normal song this morning, the playback speed was doubled. I had to restart the device for it to return back to normal.

 

Add:

- Song titles have artist names in blue underneath them (in small size) in Directory listing instead of file size.

post #64 of 218


Use the slider to scroll when it appears on the right side! So much faster compared to physically scrolling through....but yes I agree that it should really just go back to where you were at the last album listened to.....

 

 

Quote:
Originally Posted by Girls Generation View Post

- When you go back from a specific album to all albums, selection goes back to the top, which is annoying if you have hundreds of albums and you're trying to get to an album starting with letter Z.

- If the name of the album/song/artist is too long, it will only show the first certain amount of letters and then '...' This is expected, but without some method of displaying the whole length of the name, such as the title sliding across horizontally to the left showing you the whole name, general song selection becomes extremely difficult (I.e. I cannot distinguish between Mozart Violin Concerto No. 21 and Mozart Violin Concerto No. 24 because they're cut off with '...')

- Flac and aiff tags are not recognized at all.

- Ability to add songs to playlist is limited to either adding each song individually, or by a list displaying every single song inside the dap by alphabetical order.

- There's no ability to skip to a certain letter in the large list.

- No way to display songs by composer.

- When you select a song in a folder under Directory, instead of the playlist being the music inside that folder, it defaults to all music.

 

Bugs: - I left Sorenslim's burn in track playing overnighting when I tried playing a normal song this morning, the playback speed was doubled. I had to restart the device for it to return back to normal.

 

Add:

- Song titles have artist names in blue underneath them (in small size) in Directory listing instead of file size.



 

post #65 of 218

- If you press on the song for a second, a menu appears, one being add to playlist. This does not happen in "now playing" list (the top right button with play sign in the main player).

 

- Whenever I connect to USB and disconnect, it automatically creates all these playlists of some albums. It just appears there.

 

- When playing some mp3 files, song ends, but on the screen it's frozen at almost the end of playback. Music stops playing and after a while, a popup saying "Activity Music (in application Music) is not responding.


Edited by Girls Generation - 3/30/12 at 1:41am
post #66 of 218
Battery indicator is not visible when in song playing 'detailed view'


when song playing, the 'slider' to shuttle through the track does work, but when you touch it, it is too easy to accidentally hit 'Next track' or 'Previous track' icon. Therefore, activation hotspot for shuttle area needs to be larger


amp makes loud pop EVEN WHEN WAKING FROM SOFT STANDBY
post #67 of 218

My turn:

 

-  The ibasso player is not properly recognizing the correct bit rate and song length on some mp3 VBR files.  Such songs show as being a low bit rate and thousands of minutes long.  Everything produced with EAC/Lame seems OK...but older VBR mp3's from (for example) Musicmatch do not read properly.  I have never had a problem with such files properly being read on any other device.

 

-  When a songs bit rate/length is not being properly read, any attempt to scroll through the song results in skipping to other songs...very strange. 

 

-  The ibasso player periodically "falls" out of shuffle mode with no human intervention. 

 

Edit...found another one:

 

-  While playing a song, the DX100 often experiences a slight pause in playback (or pop/crackle) when the DAP is being navigated and other applications or screens requiring extra CPU power are being implemented.  For example. conducting a song search while listening to a song will exhibit this behavior.


Edited by wolfen68 - 3/31/12 at 12:25pm
post #68 of 218

* When entering an album folder (using 'Directory' option of music player), player sometimes defaults to show last track (along with those preceding that fit on the screen), rather than the first track (along with succeeding tracks that fit on the screen). For example, entering an album folder, the screen sometimes displays items:

 

<= 05,06,07,08,09,10,11

 

instead of items:

 

(return-to-parent-directory),01,02,03,04,05,06 =>

 

 

______________________________________________________

 

 

 

* When playing .m4v / .flv video (e.g. saved youtube clips), the video playback often stops slightly before the end of the clip, without returning to parent directory of the clip.

 

 

 

______________________________________________________

 
 
 
* When unlocking screen (in the absence of the 'no-lock' app), playback sometimes stutters.
 
 

______________________________________________________

 

 

post #69 of 218
Tip: If you're having issues getting the USB Mass Storage connection to work make sure you're plugged into a USB 2 port and not a USB 3 port.
post #70 of 218

I received my DX100 on Thursday and will unfortunately be returning it to China come Monday.  After a few rounds of troubleshooting with iBasso, who, to their credit, were extremely fast at responding to every email (over the weekend no less), and sincerely made an effort to figure out what was going on (Bravo for good customer service), we determined the problems with my unit are probably hardware related and not software.  I tried every which way to figure out what was going on with it and every attempt has failed.  I thought it worth documenting here since it is just one more experience which is obviously the exception and not the norm since there are far more very happy customers.  I can add my hearty endorsement to the sound quality of the unit  beyersmile.png as being head and shoulders above any iDevice I've heard.  I am disappointed that it did not work out for me, but given the cost  of shipping it back to China (which was not offered to be compensated for by iBasso frown.gif), I am not willing to risk getting this one returned to me with continued problems that would necessitate to be sent back at further expense, as unlikely as that might seem.  This would seem to be a risk one takes in buying from overseas - shipping is not cheap.  I'm pricing it out at around $100 to use a trackable means of shipping back to China (any suggestions are welcome - the only inexpensive alternatives are not trackable and that's not a risk I'm willing to take UPS, DHL, EMS and FEDEX are all in the $90-100+ range).

 

So here's the story with mine, and my comments are after only two days of pretty solid listening and troubleshooting during which I had to recharge the unit at least four times:

 

Straight out of the box it sounded great (using Westone ES-5 customs), just as everyone has reported, but I noticed right away that there were intermittent "hiccups" throughout the first high-rez album I played on it (a file that came straight from HDTracks and plays fine on my main system).  By "hiccups", I mean a very brief delay of silence (less than a second) after which the music resumes.  You can easily replicate this if you lock and unlock your device while it is playing (an effect which iBasso tells me is entirely normal for the player) - that is the dropout that I was experiencing randomly throughout my tracks.  It would occur sometimes once or twice during a given cut. Never in the same place, but often shortly after the beginning of the cut.  It happened far less on any 44/16 file, but it did occur sometimes.  I was able to listen through a few 44/16 albums without any incident at all, while others generated hiccups (always less frequent - one or two per album perhaps).  This was with all the factory settings in default and no wifi setup, and no other software added or engaged (at first).  Just the stock software.  The firmware is the current 1.06 version.  I did try several different HDTracks high-rez files including Jimmy Robinson, Rolling Stones and their HDTracks sampler.  The sampling rates were mostly 88/24 and 96/24.  All were FLAC.  All sounded great, except every one was interrupted randomly with hiccups throughout playback in almost every track. 

 

iBasso suggested to download PowerAmp to see if the same thing occurred with third-party software - this would eliminate a software issue.  I did this and this time the hiccups became very odd digital glitches that sounded like momentary digital gibberish in fast-forward.  Again, random, a bit longer but still only about a second, this time more infrequent than the hiccups with the stock software, but nevertheless would occur eventually on every high-rez selection.  I did not hear them on any 44/16 selections using Poweramp, so it played those selections flawlessly whereas with the factory software I'd sometimes get a few hiccups on a 44/16 album.  Poweramp has a far more friendly user interface, and more intuitive to operate.  The high rez files sounded distinctly better on the factory software though, while the 44/16 files sounded too similar to tell any difference. 

 

From what iBasso has told me, it would seem like mine may be a hardware related problem.  I did also try downloading NoLock to see if that would help.  Though it was a useful addition in that it makes for a more pleasant user experience, it did not have any affect on the hiccups. 

 

I had initially loaded the native storage with around 63GB of FLAC files.  I also tried dumping about half of those to free up space after a day of troubleshooting and listening.  That didn't change the problem.  I tried loading a single high-rez file onto a micro-SD card and discovered yet another glitch: When the device mounted the micro-SD card it subsequently lost track seemingly of all the music in native storage.  Searching back through the library and files every time I asked it for the native storage (I think it is called "internal storage" on the interface) it would just point back to the music on the card.  I tried in every which way to find the native music and it was just ignoring the native storage altogether.  When I unmounted the micro-SD card (oh yeah, the files on that card, a file I just today downloaded and tested from HD Tracks, also produced random hiccups in playback), there was a long delay while the device was in limbo trying to figure out what to do (produces a screen that offers the option to "wait" or "force close", over and over).  After five minutes I had to force close and shut off the device.  Only then could I turn it back on and have it find the native files.  I tried the micro-SD card one more time (a Class 6 SanDisk stock formatted to FAT32) and it produced the same series of events. 

 

Other glitches - there were two times when waking it up from idle where it went into a very lengthy period of limbo where I just had to walk away from it for five minutes and come back to find it operational.  During that limbo it would not respond to either screen touch nor power button nor volume. 

 

So sadly, it seems I received a defective unit.  Before packing it up I reset it to factory settings (this is the ONLY option if you want to remove a user account for privacy), which puts the whole interface into Chinese characters eek.gif  I pulled most of my music off and left a few of the high-rez files on there for iBasso to test the unit with.  I did double check and listened again with only those few files loaded on the device and sure enough the hiccups were still there. 

 

Other comments to help iBasso and others:

 

1. Include a manual or provide online access to instructions - I am not familiar with the Android interface at all so just getting the device out of a locked screen was a puzzle that I only was able to solve by looking  up a video online (thanks to whoever posted that). 

 

2. The primary function of this device is music, and I would like to see a much better worked out user interface with the native music player program.  It is very clunky as is, and difficult to navigate through and use smoothly.  Any iDevice, especially the classic scroll-wheel devices make this UI seem like an east German made Trabi.  From reading all of this thread I think that most of the actual problems have already been covered.  My own pet peeves about the user experience are the lack of functionality around album art and playlists.  I could find where all the album art had been stored and properly labeled, but only one or two out of fifty or sixty would show up.  I could not figure out what it was about the one or two.  These were mostly either HDTracks, or CD's ripped to FLAC using XLD.  The other thing I could not find was random play - perhaps I missed it as I was too busy trying to figure out other problems.  Searches in various modes would be appreciated (artist, album, genre, etc.).  There are runarounds I suppose, like manually breaking out your music into genre folders. 

 

3. Slow, slow, slow.  Same-day responses.   There are lots of delays and the actual touch-screen experience is just not up to what I'm used to from iDevices.  The lag I experienced several times while it registered all the music stored on the device was very long...make a cup of tea long.   I don't know if its an Android thing, or just this UI or perhaps exclusive to my unit which obviously has some issues.  I think not likely the latter since I've read other reports of the same, but take it FWIW

 

4. Battery life in my short experience, is far worse than reported.  I only listened to FLAC files in either high-rez or 44/16.  When I was not directly listening I would always leave the player playing on repeat.  I did a lot of high-rez listening, but probably more 44/16 though because that was much more pleasant to enjoy without enduring multiple hiccups during every cut.  Average battery life was mostly around 4 hours which is very poor in my estimation.  There is an indicator showing battery usage.  By far and away in order of multitudes of ten, the biggest user of battery seemed to be DAP idle (which is odd because it was playing most of the time).  Regardless, that was my experience of battery life.  Charging seemed to take 2-3 hours to get it to 100% depending on where you started from.

 

So, needless to say, my experience has been very disappointing after a month long wait from when I placed my order.  Certainly the sound was not in any way remotely disappointing, but the issues my unit has make that very difficult to enjoy. Those hiccups were always a reminder that I might need to send this back (though I was always hoping iBasso could solve the problems). 

 

iBasso would of course fix it and return it too - but the experience has soured me to the idea of taking the risk of having them fix this unit, only to have it come back with similar or different issues given how buggy it operates now.  At $100 return shipping this is an expensive lesson.  If not for that significant expense of return shipping I'd probably give it a second try as the quality of the sound is excellent for a portable device.  It does mate very well with the ES5's as well, so I can highly recommend that pairing, though I have nothing to compare it to beyond my own preferences.  It offers tremendous clarity without any nasty edges, or  peakiness.  I'd call it a very natural and clear presentation.  The soundstaging abilities do stand out (as much as they can with headphones), especially when contrasted with the same output from an iPod or an iPhone.  Overall, very very nice indeed as far as the sound is concerned.  Whether you think that degree of improvement is worth the price of three or four iPod Classics is entirely subjective.  I would not say that it made the iPod sound really bad in direct comparison - they actually do a pretty good job.  But the improvements are truly unmistakable regardless of the sampling rates (based upon the files I was listening to comparing to an iPod Classic and an iPhone with FLACPlayer).  The UI is a real weak point though, and there is a huge amount of room for improvement there.  In that case the reverse comparison of an iDevice does make the DX100 UI look primitive.  Fortunately that is something that can be retroactively upgraded, and iBasso seems to be working on it with new firmware due in no small part to what users are providing as feedback.  So I would not let that particular detail stop you unless it is an aspect of use that might really get to you, or worse, leave it at home collecting dust.  This thing should be enjoyed.  I trust my case is the exception and there are not other instances of these kinds of issues. 

 

 

 

 


Edited by jax - 3/31/12 at 6:25pm
post #71 of 218

It cost $41 to send it USPS express back to iBasso.  Stick with it.  And they need to test these better.

post #72 of 218
Quote:
Originally Posted by jax View Post

 

4. Battery life in my short experience, is far worse than reported.  I only listened to FLAC files in either high-rez or 44/16.  When I was not directly listening I would always leave the player playing on repeat.  I did a lot of high-rez listening, but probably more 44/16 though because that was much more pleasant to enjoy without enduring multiple hiccups during every cut.  Average battery life was mostly around 4 hours which is very poor in my estimation.  There is an indicator showing battery usage.  By far and away in order of multitudes of ten, the biggest user of battery seemed to be DAP idle (which is odd because it was playing most of the time).  

 

 

http://www.head-fi.org/t/592076/ibasso-dx100-hirez-sources-reviews-impressions-apps-imgs-video-pg-1/3450#post_8269464


http://www.head-fi.org/t/592076/ibasso-dx100-hirez-sources-reviews-impressions-apps-imgs-video-pg-1/3330#post_8266220

 

 

 

post #73 of 218
Quote:
Originally Posted by scootermafia View Post

It cost $41 to send it USPS express back to iBasso.  Stick with it.  And they need to test these better.



USPS Priority is that price.  Express is $75 and I'm not sure if tracking is available to China - I will check on that on Monday, but there is no indication that it is an option on the USPS website).  International Priority Mail to Asia is NOT trackable last time I checked (that years ago so correct me if I'm wrong) - again, on their website no option for tracking is mentioned.  Yes, otherwise it is cheap, and thank you for the suggestion.  I am not willing to risk sending a $800 device back to China without any means of tracking it. iBasso requested that I claim it as a USB sound card valued at $50 which negates proper insurance (which would be very expensive anyway).  Call me crazy, but I won't ship it without a tracking number and a means of knowing its been delivered on the other side of the globe.

 

On that particular note, one other thing worthy of mentioning.  Someone in this or one of the the other DX100 threads asked about whether a signature was required on delivery.  I suggested because of the value of the contents that it would have to be.  Well, I was shocked to find that UPS had just left my DX100 sitting out on our front steps.  This isn't Kansas.  We've had packages taken from our steps and all around our neighborhood.  I've previously put a lock on our UPS so they theoretically should not have left anything, and I'd even left a note that very day that they should deliver all packages to our neighbor who was home all day.  Yet they left it on the stairs anyway.  This may be, though I cannot say for sure, that iBasso does claim the contents is a $50 sound card and that is clearly visible on the customs form on the package.  I can see where the UPS guy might just look at that and weigh his leaving it out on the front steps vs. losing time doing something else.  Anyway, iBasso should make sure their deliveries are all "signature required" for the DX100 given the value of it and the cost of replacing it.   

post #74 of 218


Yep, exactly my experience and that looks just like my assessment of the battery use that you've pictured.  Same results, but again, only 2 days of use.  I really didn't try to optimize anything so don't know if that's the norm or what.  I agree with you though - very disappointing. 

 

post #75 of 218

Jax...much of what you describe has been my experience as well....particularly the lags and pauses in playback.  I've been viewing that as more of a bug requiring a firmware fix than a hardware issue.

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