Most certainly. Every entrepreneur benefits from critical feedback. But with such a strong word as "resentment" you're just hitting the hornet's nest with a broom. But let me ask you, what does Val and V-Moda benefit from us whining about a product delay? Maybe a few disgruntled impatient customers, but the experience they're delivering is a personalized gift to priveliged members of the community that overall will please the greater community. It benefits the company more to roll out a satisfactory product than to satisfy the impatient minority with a (potentially) faulty product. He gains nothing to gain in terms of changing his design and visionary policies by hearing people complain that they don't have their product yet when it comes in only a week or two more.
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