V-Moda has some great warranty... however, well, just, hear me out.
Originally, I sent my (Shadow) M-100 headphones for warranty because the earpads were unremovable. I also mentioned my mic on the cable wasn't working, so I got that replaced at the same time.
Two weeks later, they came back with a new cable and my headphones again.
I was away from home, so I opened them a week or so after. Upon inspection, one of the earcup edges was chipped now. It was only cosmetic damage, but of course, I didn't want that. So I messaged them again, and they immediately shipped out another pair to me with a return label so I could return my old pair. (This part really surprised me, as they didn't even take my payment information or anything. I'll be using that return label though of course.)
Again, two weeks later, I receive another set of headphones in the mail. However, upon opening them, I find out they're the matte black version instead of my shadow ones. They look pretty cool as matte black, so I figure I'm thankful.
Except.. Upon putting them on my head, I notice that the horizontal (?) swivel is really loose compared to my shadow pair. The earpad foam themselves also feel less dense, but that could be the fact that they're new headphones.
Is the swivel thing extremely loose on anybody else's headphones? Like I'm talking they won't stay upright kind of loose. I'll upload a video if anybody needs.
I have the matte black version and I have a lot of swivel. The cans are very still, they dont wobble or anything, but they swivel very easily. It seemed normal to me given they way they are constructed