This was the message I received after explaining what happened and asking for a refund: "We apologize for receiving a defective pair! If you would like to provide your full address, we will be happy to send out a new pair today with a pre-paid return label for the defective pair. Unfortunately, we can't refund transactions made through Amazon. We know you'll love the headphones so we want to make sure you have a working pair to try."
I bought these literally 1 week ago.
So, for anyone who missed it, here is my v-moda story:
Bought the m100s from Amazon with the intention of returning them for a refund based on the test-drive guarantee if I didn't like them. When I got them, i used them in my iPhone, and the right ear seemed softer than the left. Tried them on my main soundcard, the Xonar D1, and they didn't work on the soundcard; I just heard distortion. So they are pretty much useless for me at home, which is where I intend to use them the majority of the time. The next day (using FiiO E7) I noticed that the right ear is defective, as when I press on it gently, the sound goes out. Two days later, the right ear doesn't play any sound the majority of the time (through E7, laptop, and iPhone). I sent a customer service message to V-moda asking for a refund based on the 60-day test drive guarantee on Thursday, and received the above reply today saying that they don't refund transactions made through Amazon. So now I get to receive a new pair of headphones that don't even work on my soundcard, when I only purchased them in the first place because of the supposed refund guarantee!