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Radiopaq excellent customer support

post #1 of 2
Thread Starter 

Just a quick post to mention my experience with Radiopaq support.

I bought their custom tuned IEMs about a year ago (Radiopaq Classical, Jazz, Pop, and Rock).

The Pop had an issue with the jack connector and would play in mono intermittenly.

I contacted Radiopaq directly and they send me a new pair within two days.

The whole process was super simple, painless and extremely fast.

I thought it was worth mentioning in this day and age were some companies cheap out on support.

Usual disclaimer: I do not work for Radiopaq and do not have a financial interest in this company.

post #2 of 2

nice to know

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