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Broken Monster Copper Pro (HELP please)

post #1 of 5
1/21/12 at 9:35am
Thread Starter 

Hello guys!

 

I have bought this pair about 15 days ago and today I just picked it up and it was BROKEN! I'm still shocked because I have not ever done anything wrong to it and I have kept it in its bag always!

The sound is still produced and I have no problem with the headphone. It's just the metal part that is split. Can I / Should I glue it myself? If yes with what type of glue?

I do not want to lose my one chance of using the warranty. Do you think it is urgent that I send it back?

 

 

Thank you all in advance.MONST-1.jpg

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post #2 of 5
1/21/12 at 9:53am

It's a known problem. The one time warranty only applies only if you did something to damage them but in this case it is a known defect. With defects that occur without you doing any obvious damage, the warranty replacement is unlimited.

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post #3 of 5
1/21/12 at 9:58am
Thread Starter 

Thank you for your response.

 

Do you mean that I should send it back to Monster?

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post #4 of 5
1/21/12 at 10:17am

If you have a receipt from an authorized dealer, send them back.

 

If not, some people have used crazy glue and fixed the problem themselves.

 

edit.

9403631.jpg


Edited by Rip N' Burn - 1/21/12 at 10:19am
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post #5 of 5
1/21/12 at 10:39am
Thread Starter 

If I ever decide to glue them, should I use epoxy glue or krazy glue? any help?


Edited by hstubc - 1/22/12 at 10:58am
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