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Cowan J3 frozen

post #1 of 5
Thread Starter 

Ok, so I have had my J3 for three days now, and the intro screen with the J3 will remain on the front screen and not go to the display screen. I have tried everything, reset it, and when I plug it into the computer....The j3 screen comes up, and just stays there and the computer won't recognize the player....Is it a dud, and should I just send it back...This is really annoying!

post #2 of 5
Quote:
Originally Posted by tannerbnd View Post

Ok, so I have had my J3 for three days now, and the intro screen with the J3 will remain on the front screen and not go to the display screen. I have tried everything, reset it, and when I plug it into the computer....The j3 screen comes up, and just stays there and the computer won't recognize the player....Is it a dud, and should I just send it back...This is really annoying!

I know this is a really silly question, but did you charge it up first?  If so and it is still frozen, yes you should send it back for an exchange.  The J3 really is an excellent player but you may have just gotten a lemon.

 

I am a long time J3 owner.

 

Cheers!beerchug.gif

-HK sends
 

 

post #3 of 5

I had similar problem. Even tried updating firm ware but still not work. Have just sent it back for refund. 

post #4 of 5

Try holding the reset button for a long time, 20 seconds or more, for a very hard re-boot.

 

If you are connecting to a Mac/Apple, you might want to read this forum link for a discussion about that: http://www.anythingbutipod.com/forum/showthread.php?t=60087

post #5 of 5
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