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iBasso communication

post #1 of 4
1/6/12 at 1:44am
Thread Starter 

I purchased a portable amp a few days ago and received a PayPal receipt immediately but havent received any system email at all from iBasso yet. N o matter so I emailed them just to confirm my order and havent heard back yet.

 

Have searched some threads and there are instances where they havent responded immdiately and for the most part there are rave reviews on their communications.

 

Is this normal for them? Would have thought there be a minimum a system email just to confirm they received my order and that it may take a while to fill. 

 

Edit: sorted tongue_smile.gif


Edited by Room40 - 1/6/12 at 7:07am
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post #2 of 4
1/6/12 at 7:45am
Quote:
Originally Posted by Room40 View Post

I purchased a portable amp a few days ago and received a PayPal receipt immediately but havent received any system email at all from iBasso yet. N o matter so I emailed them just to confirm my order and havent heard back yet.

Have searched some threads and there are instances where they havent responded immdiately and for the most part there are rave reviews on their communications.

Is this normal for them? Would have thought there be a minimum a system email just to confirm they received my order and that it may take a while to fill. 

Edit: sorted tongue_smile.gif

It's likely that you will receive your order faster than an email confirmation.
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post #3 of 4
1/6/12 at 3:44pm
Quote:
Originally Posted by HiFlight View Post


It's likely that you will receive your order faster than an email confirmation.


that's what happen to me, lol

 

It is also crazily close to my people's "christmas", this time of the year, family first, you probably will encounter more problems in terms of communication. BTW this year's Chinese New Year eve is on 22nd of Jan, so try be patient with your order around the holidays. 

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post #4 of 4
1/6/12 at 4:19pm

I'm just going to give up on the Chinese companies between now and March - its the only way to be sure. wink.gif

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