My MTPG recently started to suffer from a harsh crackling in the right bud, I contacted Monster via web chat and after sending my reciept through email and giving some info they gave me the address that I should send the earphones to. They "recommend" using ups or fedex for tracking services..
Now here is my question, what should I send it in (since they don't specify) box or envelope? What should i use, fedex or ups, or even usps?
since i bought from amazon, would I be able to return to amazon instead? Is there a difference? I know many people here have had to return their turbines and I would like to have some imput on what steps they did to return it.
Also how much did you guys end up paying?
Thank you in advance!
