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FiiO E17 "ALPEN" - First Impression + Final Thought - Page 387

post #5791 of 5793
5/20/13 at 6:05am
Thread Starter 

Push it a little harder.

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post #5792 of 5793
5/20/13 at 6:22am

Thanks, I pushed it really hard at some point, but it didn't go in. I was afraid to push it even harder, I have broke like 10 headphone jacks in the past... Well now it is in. Thanks!

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post #5793 of 5793
5/21/13 at 12:25pm

Quote:
Originally Posted by rodpp View Post

 

Yes, unfortunately I am in the RMA world now.

 

I tried every kind of Reset and it do not work.

 

I contacted the FiiO support and the answer was to procced with the exchange. And they ask me to inform the BH Photo Video to cover the freight, according with the FiiO's after-sale policy.

 

Until now, both BH and FiiO are very kind and it seems that I will not have any problem with the exchange, except the time without the amplifier.

 

Thank you all!

 


Quote:
Originally Posted by JamesFiiO View Post

 

good to hear that, and hope our user can buy from a local dealer if there have. and don't worry about the warranty we will try our best to make our customer happy.

 

After I sent the defective item to B&H and they received it ok, today I received a mail from B&H saying that it will be necessary to charge an additional US$288.00 in my credit card to send a new FiiO to my address in Brazil, related with shipping and tax costs...

 

I am in contact with FiiO support to see what can I do.

 

Very very bad!!!

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