Hey there, I have so far accounted for 3 or 4 packages that have not arrived at their destinations, or arrived with fully or partially missing contents.
And I'm kinda struggling to make up my mind about what to do about it. On one hand i feel that (in the cases where its my packages or i'm related to it) I should cover for the loss, but on the other hand i have "lost" said item too. So the logical thing would be for me to pay for 50% of the loss(?) but then the receiver could technically still file a PayPal complaint and force a full refund - even for the bits that have arrived. And then I've basically just thrown it all out the window.
And in the last instance I can technically not know wether the other part is telling the truth or just want to screw me over and i suppose that goes both ways.