Originally Posted by jinx20001
in answer to your question, no the items are not defective hence the price. amazon would certainly not hide reasons as to why they reduced prices for a start, what you are reading is very possibly simply just an unfortunate soul who more than likely didnt look after an expensive pair of triple balanced armature earphones correctly, these are not the sort of things you want to throw about like your average ibud. they should be cleaned well, at least once every week to keep clear of wax build up, cables wiped down and stored in the case when not in use, following this procedure what reason would there be for them to break. hundreds of people have reported no issues and being totally happy with them, ok as with most products there are minor flaws that crop up but again these can usually be avoided unless its a serious manufacturing problem.
do not be afraid to buy for the odd review like that one you read. oh and just to make it clear i did not personally like the triple fi 10 and do not own them currently so i am in no way biased towards them i prefer the competing shure earphones as well as westone and lately the IE8 and sony ex1000, cant wait for more high end universals from ultimate ears tho bring on the quad fi pro!
edit: just to point out, notice how the reviewer doesnt mention how they broke, where the weaknesses are and how it effected the experience. he/she just says they are made from poor materials. so plastics then like 99% of earphones :)
I am just unfortunate to have received a defective before use; the connector on the earphones, in which you insert the detachable cables, has actually come off with wires from inside the earphones attached. As I said, I noticed the looseness of the left earphones connector cable, but only after opening the package did the entire earphone fall of.
I filled out a replacement order with Amazon.co.uk (bill be using a courier to return my defective product) and was set to receive a new set of IEM's in a few weeks time. Yet Amazon have an amazing support system, and even after I placed my replacement order, I used the Amazon.co.uk 'Contact Us' page for them to ring me; from there I spoke to customer service, and the bumped my replacement set to next week using Royal Mail First Class Delivery! So yeah, I am pretty angry that I can't enjoy these IEM's yet, but the silver lining is very sweet; I'm glad I did not use an Amazon seller for this particular product.
This was a fluke (hopefully not a batch error), and, as many other members and critics/artists/live sound engineers, I trust UE with their quality and their SQ. I have owned the (discontinued) UE Super.Fi 5 Pro, and I love the Jerry Harvey UE sound that they made (the Triple.Fi's are his last 'on-the-shelf' universal IEM product line, though I believe that the US website does not show them, so it may be the final coffin of his work and legacy at UE in terms of products).
It was unfortunate, though, that I did loose the right earpiece two years ago, and I have been using my Etymotic Research ER-6i's since. If I had the money, I KNOW that JH Audio customs is where I would look to first for custom IEM's (CIEM's), though looking at Head-Fi again, both Unique Melody and Heir Audio have piqued my interest (the former for their alternative to JH Audio, the latter for their extraordinarily beautiful CIEM's). But right now, the UE Triple.Fi 10 Pro's are a dream that I can grasp and, for the second time, behold in my hands.
@ jinx20001: The competition is very large in the IEM world, and as I have said in other posts on the forum, the Audio-Technica CK100 Pro's were IEM's that were on my 'to-buy' list sometime next year. I had considered the Shure SE535, Westone UM3X (rather than the Westone 3), Sennheiser IE8 (and recently the IE80), in that order of preference (but not so much the Sony MDR-EX1000, though they look mighty tasty). The Westone 4 would be a great buy, but here I think getting cheap or decent triple-driver CIEM's would be better money spent (my opinion). However, the discount cost for the UE Triple.Fi 10 Pro's was not just a logical purchase for someone who wants to upgrade from the Etymotic ER-6i's (and get the next in line from the Super.Fi 5 Pro's), get the UE house sound that I fell in love with, and get a fantastic IEM right now, months ahead of my plans, but an actual dream for me since 2007; I had always wanted the Triple.Fi's, even over the Shure SE530/535's. To me, this is a great opportunity to full fill a dream and get great sounding IEM's that are still of worthy merit in the IEM world. even if they are tedious to use, difficult to wear (until you get used to it), and are pretty large (low-profile IEM's really are better).
Also, out of pure interest and in no way insulting you, what is it that you did not like about the Triple.Fi's?
Edited by TheOneInYellow - 12/31/11 at 11:59am